medical assistant resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

Talented driven professional and team leader offering 10+ years of success in mulitple different environments. Strategic thinker with proficiency. Offers proven ability to build effective teams that are committed to identifying and leveraging opportunities for growth.

Highly motivated to keep airline operations running smoothly and efficiently. Effective problem solver able to remain proactive and decisive while under pressure.

  • Collaborative/ Team collaboration
  • Compliance with regulatory guidelines
  • Inventory control
  • Organized
  • Public interaction
  • Passionate
  • Conflict resolution
  • Safety checks
  • Driven
  • Results Oriented
Medical Assistant, 12/2016 to Current
Waterbury HospitalMiddlebury, CT,
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Assessed, documented and monitored vital signs for more than 20 patients per day.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Recorded vital signs and medical history for [Number] patients each [Timeframe].
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Requested scripts from doctors and verified insurance and coding.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
Dental Assistant, 05/2014 to 06/2015
Great Expressions Dental CentersFlower Mound, TX,
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Built loyal patient following and retained10return patients by providing empathetic and caring service.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed, materials to support dentists during procedures.
  • Positioned patients for treatment by making chair adjustments, and prepared necessary equipment for procedures.
  • Educated patients on postoperative and general oral health care by suggesting warm saltwater rinsing, pain medication dosage, flossing methods, brushing techniques.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Laid out dental instruments and equipment before procedures.
  • Maintained master calendar and scheduled new appointments based on provider availability.
Cashier, 09/2013 to 05/2014
Dairy QueenTonawanda, NY,
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Smoothly processed incoming orders, handling over 50transactions per day with exceptional accuracy.
Dialysis Technician, 07/2006 to 01/2013
Hospital Sisters Health System - CorporateBelleville, IL,
  • Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
  • Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
  • Took and documented patients' vital statistics, including temperature, blood pressure and pulse and respiration rates, before and after dialysis treatment.
  • Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
  • Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
  • Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
  • Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
  • Transported patients from rooms and prepared for treatments.
  • Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
  • Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Monitored and maintained aseptic techniques throughout procedures.
  • Collected, documented and reviewed patient medical histories and relayed important factors to supervising clinicians.
  • Explained procedures to patients to reduce anxieties, enhance cooperation and facilitate smooth procedures.
  • Aided patients with mobility and activities of daily living.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Collected lab specimens in adherence with safety protocols for patient tests.
  • Improved patient care, safety and compliance by partnering with nurses.
  • Verified patient identities using prescribed protective measures to meet facility and regulatory requirements.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Tracked patients during tests and surgeries with assistance of EEG, EP instruments and video recording equipment.
Education and Training
Dental Assistant Certification: Dental Assisting, Expected in 12/2012 to Dental Academy of Charlotte - Charlotte, NC,
High School Diploma: , Expected in 06/2004 to Albemarle High School - Albemarle, NC,
Additional Information


Cheerleading Coach

Lunch Buddies Program in local community schools

Local community chambers

  • CPR certified through American Heart Association
  • CNA

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Resume Overview

School Attended

  • Dental Academy of Charlotte
  • Albemarle High School

Job Titles Held:

  • Medical Assistant
  • Dental Assistant
  • Cashier
  • Dialysis Technician


  • Dental Assistant Certification
  • High School Diploma

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