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• Assisted with and set up for multiple in office procedures (PAP Smears, LEEP procedures, colposcopy procedures, IUD insertions and removals, and Nexplanon insertions)
• Maintained the appropriate instrument sterilization techniques
• Obtained successful vitals, and patient health histories, in office UA and HCG testing
• Completed disability paperwork for maternity leave patients
• Effective communication, interpersonal and organizational skills
• Administered intramuscular, and subcutaneous medications
• Scheduled patient follow up appointments, and fetal testing appointments, assisted front office with checking in/out patients
• Floated to other specialties when extra help was needed (Urology, Cardiology, Hematology Oncology, Family Medicine, Gastroenterology, and Podiatry)
• Proficient use of Epic EMR.
• Surgery Scheduling
• Referral Authorizations
• Back office duties for the Outpatient Cardiac and Vascular Unit
• Set up and assisted with minor surgical procedures (Sclerotherapy, Venus Closure, and Vena Seal), set up, and maintained a sterile field during minor procedures
• Performed ABI (ankle brachial index) testing, successfully placed 24-hour Holter monitors and instructed patients on use, fitted patients for compression stockings, wound care and suture or staple removal post pacemaker insertions
• Preparation of patient's chart for upcoming appointments (making sure all labs and tests are completed and correctly abstracted, any hospital records were obtained prior to appointment)
• Refilled medications per office and physician policies
• Proficient in Nextgen EMR
• Answered incoming patient phones calls, and assisted patients with concerns and questions or forward documentation on to physicians for follow up.
Maintained a strict filing system for all incoming specialty referrals
• Front and back office duties for 7 different clinics including specialists offices
• Accurately obtained patient vital signs (blood pressure, weight, height, O2 saturation, respirations, pulse, and temperature)
• Documentation of accurate information in the patients’ medical record
• Extraction of physical medical charts and inputted into electronic healthcare record
• Proficient in AllScripts, and Practice Management
• Training of new employees, and physicians on all computer systems and office policies and procedures
• Administered injections, and vaccinations, as well as obtained successful blood draws per physicians request
• Performed EKG, ear lavages, urine specimen dips, rapid strep testing, Hemmocult testing, and pregnancy testing
• Obtained prior authorizations for radiology, procedures, and medications from patients insurance companies
• Assisted physicians with suture removals, and bandaging of wounds
• Made sure rooms were prepped for physicians (PAP Smear, Cortisone injections, D&C’s, and wound care)
• Provided patients with information on referring physicians as well as confirmed patients understood physicians order for care
• Scanned and sorted patients medical records into the electronic healthcare system
• Obtained medical record requests, and provided medical records to other facilities upon request
• Utilized proper sterilization techniques for all medical equipment
• Worked closely with family and other caregivers to make sure their plan of care was being correctly followed
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