Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
  • Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
  • Extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
  • Vital Signs
  • Medical Terminology
  • Medical Transcription
  • Front Office Procedures
  • Anatomy and Physiology • Injections
  • BLS Certified
  • Spirometry
  • Dressing Changes/ Wound Care
  • HIPAA Certified
  • Medication Administration
  • Nebulizer treatments
  • EMR / EHR
  • Medical office administration
  • Insurance claims
  • Inventory and Supply Management
  • Completing Insurance Forms
  • Medical Billing and Coding
  • Companionship and Emotional Support
  • Indirect Patient Care
  • Patient Scheduling
  • Compassionate caregiver
  • OB/GYN procedures
  • Emergency procedures understanding
  • Adaptable
  • Knowledge of EKG rhythm interpretation
  • Point of care testing
  • Patient Management
  • Efficient and reliable team player
  • Dementia and Alzheimer's knowledge
  • Patient bathing
  • Compassionate
  • Direct Patient Care
  • Assisting with physical exams
Work History
09/2018 to Current Medical Assistant Witham Health Services | Indianapolis, IN,

• Assisted with and set up for multiple in office procedures (PAP Smears, LEEP procedures, colposcopy procedures, IUD insertions and removals, and Nexplanon insertions)

• Maintained the appropriate instrument sterilization techniques

• Obtained successful vitals, and patient health histories, in office UA and HCG testing

• Completed disability paperwork for maternity leave patients

• Effective communication, interpersonal and organizational skills

• Administered intramuscular, and subcutaneous medications

• Scheduled patient follow up appointments, and fetal testing appointments, assisted front office with checking in/out patients

• Floated to other specialties when extra help was needed (Urology, Cardiology, Hematology Oncology, Family Medicine, Gastroenterology, and Podiatry)

• Proficient use of Epic EMR.

• Surgery Scheduling

• Referral Authorizations

06/2017 to 08/2018 Medical Assistant Wonderful Citrus | TX, State,

• Back office duties for the Outpatient Cardiac and Vascular Unit

• Set up and assisted with minor surgical procedures (Sclerotherapy, Venus Closure, and Vena Seal), set up, and maintained a sterile field during minor procedures

• Performed ABI (ankle brachial index) testing, successfully placed 24-hour Holter monitors and instructed patients on use, fitted patients for compression stockings, wound care and suture or staple removal post pacemaker insertions

• Preparation of patient's chart for upcoming appointments (making sure all labs and tests are completed and correctly abstracted, any hospital records were obtained prior to appointment)

• Refilled medications per office and physician policies

• Proficient in Nextgen EMR

• Answered incoming patient phones calls, and assisted patients with concerns and questions or forward documentation on to physicians for follow up.

Maintained a strict filing system for all incoming specialty referrals

05/2012 to 03/2017 Medical Assistant Wonderful Citrus | Wasco, CA,

• Front and back office duties for 7 different clinics including specialists offices

• Accurately obtained patient vital signs (blood pressure, weight, height, O2 saturation, respirations, pulse, and temperature)

• Documentation of accurate information in the patients’ medical record

• Extraction of physical medical charts and inputted into electronic healthcare record

• Proficient in AllScripts, and Practice Management

• Training of new employees, and physicians on all computer systems and office policies and procedures

• Administered injections, and vaccinations, as well as obtained successful blood draws per physicians request

• Performed EKG, ear lavages, urine specimen dips, rapid strep testing, Hemmocult testing, and pregnancy testing

• Obtained prior authorizations for radiology, procedures, and medications from patients insurance companies

• Assisted physicians with suture removals, and bandaging of wounds

• Made sure rooms were prepped for physicians (PAP Smear, Cortisone injections, D&C’s, and wound care)

• Provided patients with information on referring physicians as well as confirmed patients understood physicians order for care

• Scanned and sorted patients medical records into the electronic healthcare system

• Obtained medical record requests, and provided medical records to other facilities upon request

• Utilized proper sterilization techniques for all medical equipment

08/2013 to 01/2015 In Home Caregiver Brookdale Senior Living | Eagan, MN,
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Developed rapport to create safe and trusting environment for care.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.

• Worked closely with family and other caregivers to make sure their plan of care was being correctly followed

  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Maintained clean, safe and well-organized patient environment.
Expected in Bachelor of Arts | Healthcare Administration California Coast University, Santa Ana, CA GPA:
  • Currently Persuing
Expected in 04/2012 Associate of Applied Science | Medical Assisting Heald College , Rancho Cordova, GPA:
  • Awarded Directors Award
Expected in 10/2012 Associate of Arts | Medical Assisting Heald College, Rancho Cordova, CA, GPA:
  • Awarded Directors Award
Expected in 01/2004 Certification | Medical Assisting Boston Reed College, Fairfield, CA, GPA:
Expected in 06/2002 High School Diploma | Vacaville Christian High School, Vacaville, GPA:

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School Attended

  • California Coast University
  • Heald College
  • Heald College
  • Boston Reed College
  • Vacaville Christian High School

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Medical Assistant
  • In Home Caregiver


  • Bachelor of Arts
  • Associate of Applied Science
  • Associate of Arts
  • Certification
  • High School Diploma

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