Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Conscientious Healthcare professional offering over 4 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing . Positive and upbeat with excellent communication skills.
Skills
Cleaning
Team management
Communications
Phlebotomy
Vital signs monitoring
Insurance Knowledge
Medical office administration
Customer service
Team building
Patient Care
Monitoring patient progress
HIPAA Compliance
Patient Scheduling
Work History
06/2016 to CurrentMedical AssistantHca | Belton, MO,
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Obtained client medical history, including medication information, symptoms and allergies.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Sanitized, restocked and organized exam rooms and medical equipment.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
06/2018 to CurrentKwik Trip Community Health System | Biloxi, MS,
Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Supported efficient and timely replenishment of sales floor merchandise.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Prioritized helping customers over completing other routine tasks in store.
Inspected merchandise for quality and arranged proper display location on floor.
Issued receipts and processed refunds, credits, or exchanges.
Provided excellent customer service to cultivate loyalty and satisfaction.
Used POS system to process sales, returns, online orders and gift card activations.
Worked closely with [Job title] to solve problems and handle customer concerns.
Assisted customers with prompt and polite support in-person and via telephone.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Participated in fun activities, including [Type] and [Type] with patients each [Timeframe] to boost mood, improve overall memory and provide light entertainment.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Transported patients between rooms and appointments or testing locations.
Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Promoted good oral and personal hygiene by aiding [Type] patients with shaving, bathing and teeth brushing.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
02/2015 to 02/2016HostessHigh Point Steak House | City, STATE,
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Assisted managers with quickly resolving service- and food-related issues.
Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using [Software].
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Took information about guests' party size, led to seating, offered menus and [Action].
Education
Expected in 05/2021Associate Degree | Medical Coding Southwest Wisconsin Technical College, Fennimore, WIGPA:
Expected in No Degree | Medical Asistant Southwest Wisconsin Technical College, Fennimore, WIGPA:
Expected in No Degree | CNA Southwest Wisconsin Technical College, Fennimore, WIGPA:
Expected in 05/2014High School Diploma | Dodgeville High School, Dodgeville, WIGPA:
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