Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Conscientious Healthcare professional offering over 4 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing . Positive and upbeat with excellent communication skills.

  • Cleaning
  • Team management
  • Communications
  • Phlebotomy
  • Vital signs monitoring
  • Insurance Knowledge
  • Medical office administration
  • Customer service
  • Team building
  • Patient Care
  • Monitoring patient progress
  • HIPAA Compliance
  • Patient Scheduling
Work History
06/2016 to Current Medical Assistant Hca | Belton, MO,
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
06/2018 to Current Kwik Trip Community Health System | Biloxi, MS,
  • Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Prioritized helping customers over completing other routine tasks in store.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Assisted customers with prompt and polite support in-person and via telephone.
05/2014 to 06/2016 Certified Nursing Assistant Mhc Equity Lifestyle Properties | Burkesville, KY,
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Participated in fun activities, including [Type] and [Type] with patients each [Timeframe] to boost mood, improve overall memory and provide light entertainment.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Promoted good oral and personal hygiene by aiding [Type] patients with shaving, bathing and teeth brushing.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
02/2015 to 02/2016 Hostess High Point Steak House | City, STATE,
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using [Software].
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Took information about guests' party size, led to seating, offered menus and [Action].
Expected in 05/2021 Associate Degree | Medical Coding Southwest Wisconsin Technical College, Fennimore, WI GPA:
Expected in No Degree | Medical Asistant Southwest Wisconsin Technical College, Fennimore, WI GPA:
Expected in No Degree | CNA Southwest Wisconsin Technical College, Fennimore, WI GPA:
Expected in 05/2014 High School Diploma | Dodgeville High School, Dodgeville, WI GPA:
  • First Aid/CPR Certified
  • Certified Nurse Assistant (CNA)

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School Attended

  • Southwest Wisconsin Technical College
  • Southwest Wisconsin Technical College
  • Southwest Wisconsin Technical College
  • Dodgeville High School

Job Titles Held:

  • Medical Assistant
  • Kwik Trip
  • Certified Nursing Assistant
  • Hostess


  • Associate Degree
  • No Degree
  • No Degree
  • High School Diploma

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