Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
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- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Provided diagnostic information by exposing and developing radiographic studies.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Oriented and trained new staff on proper procedures and policies.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Submitted prescriptions to pharmacy via phone, fax or web.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Communicated with customers to understand needs and recommend appropriate solutions.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Initiated sales strategies by recruiting new clients through approved methods.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Counted cash in register drawer at beginning and end of shift
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution
- Consistently provided friendly service to promote better customer engagement
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Operated equipment such as bread slicers safely to avoid injury and prevent delays
- Performed store opening and closing procedures thoroughly
- Maintained safe food handling standards at all times
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing
- Stocked and faced bakery cases with daily offerings
- Trained and mentored 4 employees
- Completed manager training program
- Promoted to Key Holder after 1 month of working
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Resume Overview
School Attended
- Ross Medical Education Center
- Adlai Stevenson High School
- Ross Education Center
Job Titles Held:
- Dental Assistant
- Medical Assistant
- Sales Representative
- Cashier and Concession
- Cashier And Baker
Degrees
- Medical Assistant
- High School Diploma
- MBA
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