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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Knowledgeable medical office professional with exceptional background over 22+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Skills
  • HIPAA compliance
  • Medical terminology knowledge
  • Patient scheduling
  • Calm and level-headed under duress
  • Electrocardiography (EKG)
  • Customer Service
  • Understands medical procedures
Education and Training
Bel Air High School El Paso, TX Expected in 06/1994 High School Diploma : - GPA :
Career Center of Texas El Paso, TX, Expected in 06/1996 RMA : Medical Assistant - GPA :
Experience
Marathon Health - Medical Assistant
Stuttgart, AR, 02/2015 - Current
  • Scheduled appointments for patients via phone and in person.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Requested scripts from doctors and verified insurance and coding.
  • Completed clinical documentation in accordance with agency guidelines.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Communicated with patients by phone and via written correspondence.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Administered rapid tests such as strep and flu test to help clinical staff assess conditions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
Marathon Health - Medical Assistant
Tabor City, NC, 12/2005 - 02/2015
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Scheduled appointments for patients via phone and in person.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Requested scripts from doctors and verified insurance and coding.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Trained patients on how to properly operate medical equipment.
  • Monitored patient stability by checking vital signs and weight.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Communicated with patients by phone and via written correspondence.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Educated patients about medications, procedures and physician's instructions.
Dr. James Gibson - Medical Assistantd
City, STATE, 03/1997 - 12/2005
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Communicated with patients by phone and via written correspondence.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Requested scripts from doctors and verified insurance and coding.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Answered appointment calls to streamline office operations.
  • Contacted pharmacies to submit and refill patients' prescriptions.

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Resume Overview

School Attended

  • Bel Air High School
  • Career Center of Texas

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Medical Assistantd

Degrees

  • High School Diploma
  • RMA

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