Medical Assistant Resume Example

• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Trained team members in successful strategies to meet operational and sales targets.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
• Provided sales feedback to management to address concerns in sales reports.
• Processed cash, credit, debit and check payments.
• Rotated stock according to dates and protocols.
• Directed customers to correct store locations.
• Received and counted money.
• Accepted and processed customer returns.
• Broke down boxes and disposed of trash.
• Improved customer service by projecting friendly and knowledgeable attitude.
• Counted out cash drawers and balanced totals.
• Completed store opening and closing procedures.
• Trained and mentored new employees.

• Paper Chart filing Completing FMLA paperwork Pharmacy calls Returning patient phone calls Prepare patient education for Surgery.
• Roomed patients.
• Measured vital signs.
• Prepared surgery charts
• Scheduled labs.
• Restocked patient rooms.
• Organized paperwork such as charts and reports for office and patient needs.
• Conducted insurance verification and pre-authorizations and managed patient charts.
• Prepared and maintained accurate digital health records for patients.

• Administer inject-able medications (Depot shots, Makena, Rho gram and Flu shots)
• Assist physicians and other providers with exams and procedures ( IUD insertions and removals, colposcopies, vulvar biopsy, Pellet insertions)
• Call or fax prescriptions to pharmacies Change dressings Clean and maintain instruments and medical equipment Collect data about previous health, medical and surgical history from patients
• Collect specimens for lab tests Document in paper or electronic medical records
• Enter data from monitoring and tracking systems such and vaccine and medication refrigerators, sterilization devices and other quality or safety data Manage medical records ( All Hormone therapy patients and Weight loss Patients)
• Manage specialty referrals
• Measure patent vital signs blood pressure, height and weight
• Order medical and office supplies and medications
• Perform in-office lab tests
• Provide patient education as directed by the doctor or other provider
• Schedule patient appointments
• Stock exam rooms.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.

Front office

• Gathered supplies needed for cardiac imaging procedures.
• Directed incoming calls to internal personnel and departments, routing to best-qualified department.
• Wrote professional and error-free letters, memoranda and other business documentation to support office needs.
• Kept reception area clean and neat to give visitors positive first impression.
• Promptly answered multi-line phone system and greeted callers enthusiastically.
• Greeted daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.