Medical Assistant Resume Example
A license National Registered Certified Medical Assistant with CPR Certification.A pleasant, multi-skilled young person who can be a valuable asset to any Physician, and who is now looking to launch a career as a Medical Assistant, highly dependable and supportive individual with the sound understanding of medical support and clerical tasks. Outstanding communication skills as well as great customer service capability. Enthusiastic to obtain a position as a medical assistant at your office.
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•Works with Citrix , and Em-ds software
Obtain insurance information, referrals, and precertification for testing.
•Track patient information and lab data and enter into electronic medical record.
•Prepare patients for their visit.
•Obtain and record patients' vital signs.
•Maintain exam rooms between patients, stock exam room supplies and equipment.
•Verify patient information, new medications, and allergies.
•Educate patients on their medications and provide diet information.
•Perform preventive maintenance as needed.
- Led sales calls with team members to establish sales and customer retention goals.
- Shared product knowledge with customers while making personal recommendations.
- Maintained friendly and professional customer interactions Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
- Received and processed cash and credit payments for in-store purchases.
- Exceeded targeted sales goals.
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
- Demonstrated that customers come first by serving them with a sense of urgency.
- Exchanged returned merchandise for customers quickly and efficiently.
- Confirmed that appropriate changes were made to resolve customers' problems.
- Trained new employees on company customer service policies and service level standards.
- Delivered excellent customer service by greeting and assisting each customer.
- Opened a new store location and assisted in recruiting and training new staff.
- Stocked and restocked inventory when shipments were received.
- Reorganized the sales floor to meet company demands.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Determined staff promotions and demotions, and terminated employees when necessary.
- Completed weekly schedules according to payroll policies.
- Maintained daily record of all transactions.
- Wrote order supply requests to replenish merchandise.
- Worked closely with the district manager to formulate and build the store brand.
- Office Checking vitals and blood pressure · Performing injections, phlebotomy, EKG's and basic lab tests · Describing prescriptions · Patients' education and answering questions · Take medical histories and recording of vital signs of patients · Prepare and manage medications, approve drug refills, telephone prescriptions to a pharmacy · Get patients ready for x-rays, take electrocardiograms, · Explain cure procedures to patients · Prepare patients for examinations, and support physicians for the duration of examinations · Educate patients about medications and special diets · Organize examining room instruments and equipment · Keep waiting and examining rooms tidy and clean.
- Performed secretarial duties, utilizing knowledge of medical terminology.
- Health insurance billing and verifications.
- Answered telephone and scheduled appointments.
- Maintained patient records.
- Greeted and directed visitors.
- Responded to written and telephone request for appointments, and health insurance verification.
- Prepared patient folders, and maintained records of newly admitted patients.
- Files organization Collection and documentation of patient information.
Nursing GPA: 3.86 Deans List Certificate
Accuracy
Active Listening
Adaptability
Administering Medications According to Physician Specifications
Advocating for Patients with Insurance Companies
Answering Telephones
CPR
Customer Service
Educating Patients Regarding Medication Instructions
Empathy
Entering Data for Medical Test Results
Explaining Procedures to Patients
Facility with Medical Practice Software
Handling Difficult Personalities
Interviewing Patients
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Resume Overview
School Attended
- Florida National University
- Florida Vocational Institute
- Technical Career Institute
Job Titles Held:
- Medical Assistant
- Sales Lead Manager
- Store Manager
- Medical Secretary
Degrees
- Nursing A.S : Nursing 2012
Diploma 2012
Diploma 2008
High School Diploma 2003
Diploma
Medical Homestead, FL 2 Contact Hours In Domestic Violence 2 Contact Hours In OSHA 2 Contact Hours In Medical Records 4 Contact Hours In AIDS-HIV 4 Contact Hours In Infection Control & Bio-Hazards Waste Disposal Universal Precaution
Medical Office Support Medical Receptionist
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