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Medical Assistant Resume Example

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MEDICAL ASSISTANT
Professional Summary

A license National Registered Certified Medical Assistant with CPR Certification.A pleasant, multi-skilled young person who can be a valuable asset to any Physician, and who is now looking to launch a career as a Medical Assistant, highly dependable and supportive individual with the sound understanding of medical support and clerical tasks. Outstanding communication skills as well as great customer service capability. Enthusiastic to obtain a position as a medical assistant at your office.


Core Qualifications
  • Familiar with medical terminology
  • Willing to cross trained for other clinic
  • Organized and professional, as well as duties presenting a friendly, caring, and positive
  • Knowledge of medical ethics and attitude confidentiality Customer focused and a team worker
  • Bilingual: English and Spanish
  • Highly organized
  • superb Checking vitals and blood pressure
  • communication skills
  • EKG's
  • Experience in working long-hours
  • Patients' education and answering questions
Experience
Medical Assistant 08/2015 to Current Miami Medical Associates Miami, Fl

•Works with Citrix , and Em-ds software

Obtain insurance information, referrals, and precertification for testing.

•Track patient information and lab data and enter into electronic medical record.

•Prepare patients for their visit.

•Obtain and record patients' vital signs.

•Maintain exam rooms between patients, stock exam room supplies and equipment.

•Verify patient information, new medications, and allergies.

•Educate patients on their medications and provide diet information.

•Perform preventive maintenance as needed.
Sales Lead Manager 10/2013 to Current Bath And Body Works Miami, FL
  • Led sales calls with team members to establish sales and customer retention goals.
  • Shared product knowledge with customers while making personal recommendations.
  • Maintained friendly and professional customer interactions Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
  • Received and processed cash and credit payments for in-store purchases.
  • Exceeded targeted sales goals.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Demonstrated that customers come first by serving them with a sense of urgency.
Store Manager 01/2003 to 07/2014 University Books And Video Miami, FL
  • Exchanged returned merchandise for customers quickly and efficiently.
  • Confirmed that appropriate changes were made to resolve customers' problems.
  • Trained new employees on company customer service policies and service level standards.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Opened a new store location and assisted in recruiting and training new staff.
  • Stocked and restocked inventory when shipments were received.
  • Reorganized the sales floor to meet company demands.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Determined staff promotions and demotions, and terminated employees when necessary.
  • Completed weekly schedules according to payroll policies.
  • Maintained daily record of all transactions.
  • Wrote order supply requests to replenish merchandise.
  • Worked closely with the district manager to formulate and build the store brand.
Medical Assistant 01/2012 to 08/2012 Kevin Fox, DO Medical Miami, FL
  • Office Checking vitals and blood pressure · Performing injections, phlebotomy, EKG's and basic lab tests · Describing prescriptions · Patients' education and answering questions · Take medical histories and recording of vital signs of patients · Prepare and manage medications, approve drug refills, telephone prescriptions to a pharmacy · Get patients ready for x-rays, take electrocardiograms, · Explain cure procedures to patients · Prepare patients for examinations, and support physicians for the duration of examinations · Educate patients about medications and special diets · Organize examining room instruments and equipment · Keep waiting and examining rooms tidy and clean.
Medical Secretary 01/2003 to 07/2004 Dr. Milton Rodrigo Bengoa MD Miami, FL
  • Performed secretarial duties, utilizing knowledge of medical terminology.
  • Health insurance billing and verifications.
  • Answered telephone and scheduled appointments.
  • Maintained patient records.
  • Greeted and directed visitors.
  • Responded to written and telephone request for appointments, and health insurance verification.
  • Prepared patient folders, and maintained records of newly admitted patients.
  • Files organization Collection and documentation of patient information.
Education
Nursing A.S: Nursing 2012 Florida National University Homestead, FL GPA: GPA: 3.86 Deans List Certificate

Nursing GPA: 3.86 Deans List Certificate
Diploma 2012 Florida Vocational Institute
Diploma 2008 Technical Career Institute Homestead, FL
High School Diploma 2003 Miami, FL Homestead Job Corp
Diploma Homestead, FL
Medical Homestead, FL 2 Contact Hours In Domestic Violence 2 Contact Hours In OSHA 2 Contact Hours In Medical Records 4 Contact Hours In AIDS-HIV 4 Contact Hours In Infection Control & Bio-Hazards Waste Disposal Universal Precaution
Medical Office Support Medical Receptionist
Skills

Accuracy

Active Listening

Adaptability

Administering Medications According to Physician Specifications

Advocating for Patients with Insurance Companies

Answering Telephones

CPR

Customer Service

Educating Patients Regarding Medication Instructions

Empathy

Entering Data for Medical Test Results

Explaining Procedures to Patients

Facility with Medical Practice Software

Handling Difficult Personalities

Interviewing Patients

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Resume Overview

Companies Worked For:

  • Miami Medical Associates
  • Bath And Body Works
  • University Books And Video
  • Kevin Fox, DO Medical
  • Dr. Milton Rodrigo Bengoa MD

School Attended

  • Florida National University
  • Florida Vocational Institute
  • Technical Career Institute

Job Titles Held:

  • Medical Assistant
  • Sales Lead Manager
  • Store Manager
  • Medical Secretary

Degrees

  • Nursing A.S : Nursing 2012
    Diploma 2012
    Diploma 2008
    High School Diploma 2003
    Diploma
    Medical Homestead, FL 2 Contact Hours In Domestic Violence 2 Contact Hours In OSHA 2 Contact Hours In Medical Records 4 Contact Hours In AIDS-HIV 4 Contact Hours In Infection Control & Bio-Hazards Waste Disposal Universal Precaution
    Medical Office Support Medical Receptionist

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