Medical Assistant Resume Example WNC Internal Medicine

MEDICAL ASSISTANT

Summary

Dedicated and empathetic Medical Office Assistant offering 2 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills

Understands medical procedures
CPT and ICD-10 coding
Professional bedside manner
Charting expertise
HIPAA compliance
Medical billing
Specimens collection and processing
Medical terminology
Conflict resolution abilities
General housekeeping ability
Vital sign monitors
Diagnostic procedures
Restocking lab supplies
Communicating with patient families

Medical terminology knowledge
First aid
Human anatomy and physiology
Patient scheduling
EKG set up and monitoring
Customer service
Understanding of medical laws
Data entry
Checking patients in and out.
Scheduling patient appointments
Answering phone calls
Prior Authorizations and Precertifications
Insurance verification
Collecting copays

Experience

Medical Assistant|WNC Internal Medicine - Sylva, NC|02/2018 - Current

Administered rapid tests such as urinalysis and flu/strep to help clinical staff assess conditions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Performed routine tests such as urine dip stick, vision and hearing tests.
Organized charts, documents and supplies to maintain team efficiency.
Sterilized medical instruments as needed.
Followed all principles of asepsis and infection control.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Maintained clean and organized work area with adequate supplies and reagents.
Prepared prescription refill requests on behalf of physician to prevent lags.
Kept facility stocked with necessary supplies, equipment and instruments.
Cleaned, restocked and prepared exam rooms and medical equipment.
Answered appointment calls.

Patient Registration Representative|Mission Hospital - Asheville, NC|08/2018 - 01/2019

Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
Verified patient insurance for eligibility.
Completed transactions for patients using cash, check, or credit to allow patients to pay their copays, deductibles, coinsurance, etc.
Verified patients name and date of birth to ensure the patient identity was correct.

Certified Nursing Assistant|Silver Bluff Village - Canton, CT|05/2015 - 01/2018

Documented patient intake and dietary requirements and assisted with feeding.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Documented activities and recorded information in EMR system.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Collected specimens, monitored vitals and maximized patient comfort.c

Education and Training

Haywood Community College||Clyde, NC|05/2019Associates in Medical Office Administration

Haywood Community College|Clyde, NCCertified Medical Assistant

Pisgah High School||Canton, NC|05/2015High School Diploma

Resume Overview

Companies Worked For:

WNC Internal Medicine
Mission Hospital
Silver Bluff Village

School Attended

Haywood Community College
Pisgah High School

Job Titles Held:

Medical Assistant
Patient Registration Representative
Certified Nursing Assistant

Degrees

Associates in Medical Office Administration
Certified Medical Assistant
High School Diploma

Medical Assistant Resume Example

Resume Score: 80%

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