Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.

Dedicated and empathetic offering 4 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills
  • Patient toileting
  • Grooming and bathing assistance
  • Advanced anatomy knowledge
  • Inventory and supply management
  • Proper sterilization techniques
  • Understands medical procedures
  • HIPAA compliance
  • Professional bedside manner
  • Charting expertise
  • Venipuncture and phlebotomy
  • Patient feeding
  • Documentation procedures expert
  • Patient skin and nail care
  • Meal supervision
  • Medical terminology
  • Clinical applications
  • Calm and level-headed under duress
  • Communicating with patient families
  • Certified in Basic Life Support (BLS)
  • Lab equipment setup
  • Using a scale
  • First aid
  • Sterile technique
  • Quick problem solver
  • Stocking supplies
  • IDX appointment scheduling
  • Comprehends interaction with human tissues
  • Preparing specimens and samples
  • Data entry
  • Vital sign monitors
  • Phlebotomy
  • Patient scheduling
  • Patient-handling equipment
Experience
05/2020 to Current Medical Assistant Ascension Health | Birch Run, MI,
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Assessed, documented and monitored vital signs for patients.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Used [Type] software to process patient payments and update accounts.
  • Assisted back office patient processes to reduce customer wait time by approximately [Number]%.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
05/2020 to Current Certified Nursing Assistant Cleveland Nursing And Rehabilitation Center, Llc | Cleveland, MS,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented activities and recorded information in EMR system.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
04/2019 to 08/2020 Certified Nursing Assistant Cleveland Nursing And Rehabilitation Center, Llc | Cleveland, MS,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
03/2018 to 02/2019 Assistant Manager Samsonite | Chesterfield, MO,
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Supported sales management initiatives to optimize business development.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Delegated daily tasks to team members to optimize group productivity.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
Education and Training
Expected in 03/2020 High School Diploma | Chandler High School, Chandler, OK GPA:
Expected in 05/2018 | Nursing Assistance Gordon Cooper Technology Center, Shawnee, OK GPA:
Expected in | Phlebotomy, CMA, Coding, Unit Clerk, EMR Gordon Cooper Technology Center, Shawnee, OK GPA:

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Resume Overview

School Attended

  • Chandler High School
  • Gordon Cooper Technology Center
  • Gordon Cooper Technology Center

Job Titles Held:

  • Medical Assistant
  • Certified Nursing Assistant
  • Certified Nursing Assistant
  • Assistant Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

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