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medical assistant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills

My training and experience as Medical Assistant has allowed me to become qualified for a variety of positions in a medical office. I am knowledgeable in Medical Manager, Microsoft Windows, Microsoft Office applications, Epic and Cerner. I have had several positions in my past employment anywhere from front office to back office, I've done it all. I have experience in phlebotomy. I am an energetic team player with a positive attitude. Important contributions include excellent patient/staff communication by phone or in person, outstanding organizational techniques, and complete of medical office routines.

Experience
Medical Assistant, 08/2009 to Current
Northside HospitalFayetteville, GA,
  • Communicated with patients by phone and via written correspondence.
  • Carefully prepared, reviewed and submitted patient statements.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Answered appointment calls.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Maintained clean and organized work area with adequate supplies and reagents.
Medical Assistant, 06/2007 to 08/2009
Access Healthcare Physicians, LlcSaint Petersburg, FL,
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Maintained and calibrated lab instruments and equipment.
  • Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
  • Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Communicated with patients by phone and via written correspondence.
  • Communicated with medical transcriptionists regarding patient medical records.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Carefully prepared, reviewed and submitted patient statements.
  • Monitored patient stability by checking vital signs and weight.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Observed and documented patient status and reported patient complaints to case manager for resolution.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Answered appointment calls.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Sterilized medical instruments as needed.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Scheduled appointments for patients via phone and in person.
  • Reviewed treatment sheets for completeness and accuracy.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Assisted with technical treatments and entered information in patient records and charts.
  • Removed strip printout from equipment to obtain permanent record of internal examination.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Troubleshot malfunctioning equipment and test systems.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Positioned patients for optimal comfort before procedures.
  • Coordinated and executed proper medical waste disposal.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Prepared, stained, cover slipped and catalogued cytology specimens.
  • Monitored patient hemodynamic status during procedures using electrocardiograms.
  • Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
  • Requested scripts from doctors and verified insurance and coding.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Followed all principles of asepsis and infection control.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Educated patients about medications, procedures and physician's instructions.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Sterilized medical equipment after each procedure.
Medical Assistant, 04/1998 to 08/2007
Access Healthcare Physicians, LlcInverness, FL,
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
  • Communicated with patients by phone and via written correspondence.
  • Carefully prepared, reviewed and submitted patient statements.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Answered appointment calls.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Completed clinical documentation in accordance with agency guidelines.
Medical Assistant, 05/1996 to 06/1998
Access Healthcare Physicians, LlcTampa, FL,
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
  • Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Communicated with patients by phone and via written correspondence.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Carefully prepared, reviewed and submitted patient statements.
  • Monitored patient stability by checking vital signs and weight.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Observed and documented patient status and reported patient complaints to case manager for resolution.
  • Selected equipment for use in ultrasound setup according to specifications of examination.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Answered appointment calls.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Sterilized medical instruments as needed.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Scheduled appointments for patients via phone and in person.
  • Reviewed treatment sheets for completeness and accuracy.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Assisted with technical treatments and entered information in patient records and charts.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Removed strip printout from equipment to obtain permanent record of internal examination.
  • Trained patients on how to properly operate medical equipment.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Positioned patients for optimal comfort before procedures.
  • Coordinated and executed proper medical waste disposal.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Prepared, stained, cover slipped and catalogued cytology specimens.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
  • Requested scripts from doctors and verified insurance and coding.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Educated patients about medications, procedures and physician's instructions.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Sterilized medical equipment after each procedure.
Education and Training
Medical Assistant: Heath Care, Expected in 05/1995
West Virginia Junior College - Charleston - Charleston, WV
GPA:

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Resume Overview

School Attended

  • West Virginia Junior College - Charleston

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Medical Assistant
  • Medical Assistant

Degrees

  • Medical Assistant

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