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medical assistant resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Strong ability to multi-task and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Conscientious Healthcare professional offering over 9 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Skills
  • Appeals
  • Filing
  • Insurance Verification
  • Assisting Physicians
  • Medical Terminology
  • Microsoft Office
  • Scanning
  • Spreadsheets
  • Triage
  • Completing insurance forms
  • Medical billing and coding
  • Payment collection
  • EMR / EHR
  • Medical records management
  • Data entry
  • Patient management
  • Patient scheduling
  • Referrals
  • Obtain prior authorizations
  • Verify medical necessity
  • Obtain infusion therapy precerts
  • Knowledge of IV infusion therapies
  • Simple Dressings
  • Monitoring Patient Progress
  • Infection Control and Aseptic Procedures
  • Completing Insurance Forms
  • Medical Billing and Coding
  • Chronic Disease Management
  • Insurance claims
  • Electronic health records
  • Patient Management
  • Medical Records Management
  • Prioritizing stat orders
  • Direct Patient Care
  • Patient Scheduling
Work History
06/2019 to Current
Medical Assistant Northside Hospital Dawsonville, GA,
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Explained procedures to patients to reduce anxieties and increase patient cooperation
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Obtained client medical history, including medication information, symptoms and allergies
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
  • Maintained detailed records of test results by entering data and patient information into computer
  • Called and faxed pharmacies to submit prescriptions and refills
  • Gathered forms, and copied insurance cards to collect patient information for billing and insurance filing
  • Collected histories, vitals and current complaints via patient interviews
  • Taught patients about medications, procedures and care plan instructions
  • Collected and documented patient medical information such as blood pressure and weight
  • Directed patients to examining rooms and coordinated transportation assistance as necessary
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Welcomed patients and inquired about wellbeing since last treatment
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations
  • Submitted prescriptions to pharmacy via phone, fax or web
  • Obtained accurate medical histories from patients, highlighting critical information
01/2012 to 08/2018
Medical Assistant/Pre-certification Coordinator Sacred Heart Cancer Center City, STATE,
  • Obtained client medical history, including medication information, symptoms and allergies
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Oriented and trained new staff on proper procedures and policies
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
  • Implemented care and efficiency improvements to support and enhance office operations
  • Obtained accurate medical histories from patients, highlighting critical information
  • Attended required training, education and meetings
  • Reached out to insurance carriers to obtain prior authorization for testing and procedures
  • Input all patient data regarding claims and prior authorizations into system accurately
  • Reviewed insurance coverage for patients to determine which party was liable for payment
  • Researched denied claims and contacted insurance companies to resolve these issues
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments
  • Completed skilled administrative work to support all office staff and operational requirements
  • Carried out front office duties utilizing data entry skills in framework of medical database
  • Located, checked in and pulled medical records for patient appointments and incomplete charts
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
  • Coordinated front office duties, including customer service, patient scheduling and billing
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
  • Organized paperwork such as charts and reports for office and patient needs
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
  • Accommodated patients by scheduling appointments, and establishing relationships with managed care organizations, area hospitals and insurance companies to expedite payments and resolve issues
  • Scheduled appointments for doctor visits and procedures using desktop calendar software
  • Entered procedure codes and diagnosis codes into medical billing software
  • Scheduled, rescheduled and handled cancelled appointments for patients
  • Introduced organization systems to keep filed customer documents confidential and increase operational efficiency
  • Ensured confidentiality of medical records relating to clients' treatment
  • Reviewed and sent medical records to other physicians upon request
  • Received, recorded and filed medical payments by check, cash and credit card
  • Efficiently performed insurance verifications, pre-certifications and pre-authorization functions
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy
  • Audited customer files to verify medical necessity and satisfaction of coverage criteria
Education
Expected in 2011
Registered Medical Assistant: Medical Assisting
Everest Institute - Norcross, GA
GPA:
Certifications

AMT Registered Medical Assistant

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Resume Overview

School Attended

  • Everest Institute

Job Titles Held:

  • Medical Assistant
  • Medical Assistant/Pre-certification Coordinator

Degrees

  • Registered Medical Assistant

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