Medical Assistant Resume Example Baptist Healthcare

MEDICAL ASSISTANT

Professional Summary

Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Strong ability to multi-task and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Conscientious Healthcare professional offering over 9 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Skills

Appeals
Filing
Insurance Verification
Assisting Physicians
Medical Terminology
Microsoft Office
Scanning
Spreadsheets
Triage

Completing insurance forms
Medical billing and coding
Payment collection
EMR / EHR
Medical records management
Data entry
Patient management
Patient scheduling
Referrals

Work History

Medical Assistant | 06/2019 to Current
Baptist Healthcare - Pensacola, FL

Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
Explained procedures to patients to reduce anxieties and increase patient cooperation
Completed clinical procedures and gathered patient data for interpretation by physician
Sanitized, restocked and organized exam rooms and medical equipment
Obtained client medical history, including medication information, symptoms and allergies
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
Updated inventory, expiration and vaccine logs to maintain current tracking documentation
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
Maintained detailed records of test results by entering data and patient information into computer
Called and faxed pharmacies to submit prescriptions and refills
Gathered forms, and copied insurance cards to collect patient information for billing and insurance filing
Collected histories, vitals and current complaints via patient interviews
Taught patients about medications, procedures and care plan instructions
Collected and documented patient medical information such as blood pressure and weight
Directed patients to examining rooms and coordinated transportation assistance as necessary
Performed clerical duties, such as word processing, data entry, answering phones and filing
Welcomed patients and inquired about wellbeing since last treatment
Directed patients to exam rooms, fielded questions and prepared for physician examinations
Submitted prescriptions to pharmacy via phone, fax or web
Obtained accurate medical histories from patients, highlighting critical information

Medical Assistant/Pre-certification Coordinator | 01/2012 to 08/2018
Sacred Heart Cancer Center - Pensacola, FL

Obtained client medical history, including medication information, symptoms and allergies
Performed clerical duties, such as word processing, data entry, answering phones and filing
Oriented and trained new staff on proper procedures and policies
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
Implemented care and efficiency improvements to support and enhance office operations
Obtained accurate medical histories from patients, highlighting critical information
Attended required training, education and meetings
Reached out to insurance carriers to obtain prior authorization for testing and procedures
Input all patient data regarding claims and prior authorizations into system accurately
Reviewed insurance coverage for patients to determine which party was liable for payment
Researched denied claims and contacted insurance companies to resolve these issues
Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments
Completed skilled administrative work to support all office staff and operational requirements
Carried out front office duties utilizing data entry skills in framework of medical database
Located, checked in and pulled medical records for patient appointments and incomplete charts
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
Coordinated front office duties, including customer service, patient scheduling and billing
Received, recorded and addressed incoming and outgoing communication via telephone and email
Organized paperwork such as charts and reports for office and patient needs
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
Accommodated patients by scheduling appointments, and establishing relationships with managed care organizations, area hospitals and insurance companies to expedite payments and resolve issues
Scheduled appointments for doctor visits and procedures using desktop calendar software
Entered procedure codes and diagnosis codes into medical billing software
Scheduled, rescheduled and handled cancelled appointments for patients
Introduced organization systems to keep filed customer documents confidential and increase operational efficiency
Ensured confidentiality of medical records relating toclients' treatment
Reviewed and sent medical records to other physicians upon request
Received, recorded and filed medical payments by check, cash and credit card
Efficiently performed insurance verifications, pre-certifications and pre-authorization functions
Adhered to strict HIPAA guidelines at all times to protect patient privacy
Audited customer files to verify medical necessity and satisfaction of coverage criteria

Education

Everest Institute - Norcross, GA | Registered Medical AssistantMedical Assisting, 2011

Certifications

AMT Registered Medical Assistant

Resume Overview

Companies Worked For:

Baptist Healthcare
Sacred Heart Cancer Center

School Attended

Everest Institute

Job Titles Held:

Medical Assistant
Medical Assistant/Pre-certification Coordinator

Degrees

Everest Institute - Norcross , GA | Registered Medical Assistant

Medical Assistant Resume Example

Resume Score: 80%

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