Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
High motivated individual looking for a position that offers company growth and advancement within. Having the ability to work in fast-pace environment enables me to work and think quickly to solve customers' issue
  • Administering Injections
  • Drawing Blood
  • Monitoring Vital Signs
  • Patient Care
  • Injections
  • Communication Verbal/ Written
  • MS Access
  • MS Internet
  • MS Spreadsheet's Taking EKG's
  • Minor Surgery Assisting
  • Charting and Documentation
  • Instrument Sterilization
  • Billing and Coding
  • Patient Interview
  • Prescription Refill
  • Front Office
  • MS Word
  • MS PowerPoint

  • Active listening skills
  • Large cash/check deposits expert
  • Markdown/promotional procedures
  • Store maintenance ability
  • Customer service expert
  • Opening/closing procedures

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.


  • Cashiered with two cash registers at once in tandem to maximize customer flow.

Database Maintenance

  • Assisted in the managing of the company database and verified, edited and modified members’ information.
to Medical Assistant Baptist Healthcare System, Inc. | Hardinsburg, KY,
  • 160 Hours Completed Extern.
  • Provided front office support by assisting with filing, faxing, appointment scheduling, confirmation calls, and general patient inquiries.
  • Assisted with vision testing and other screenings.
06/2012 to 05/2013 GSA Manager/ Cashier Lincare | Lacey, WA,
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Counted cash drawers and made bank deposits.
  • Implemented a new ordering process and identified poor work habits to improve process effectiveness.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Wrote order supply requests to replenish merchandise.Trained staff to deliver outstanding customer service.Delivered excellent customer service by greeting and assisting each customer.
08/2010 to 03/2012 Receiver/Receiving Clerk Sp Plus Corporation | Walnut Creek, CA,
  • Answered incoming calls Resolve customer issues with service Entered order with P.O.
  • number for order Putting labels on the products with a RF Gun Ran the products to the warehouse.
  • Successfully interacted with customers and retail buyers to expedite orders.
  • Unloaded, picked, staged and loaded products for shipping.Rotated stock by code and receiving date.
06/2008 to 07/2009 Customer Service Assistant Get-N-Go | Sioux Falls, SD,
  • Provide customer service via phone Resolve customer issues with service Access customers' account profiles Take and process orders Explain products and service to make sure customers' have a clear understanding.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.Assisted with the development of the call center's operations, quality and training processes.
05/2007 to 11/2007 Office Clerk Stanley Black & Decker, Inc. | Dover, FL,
  • Typing ordering using computer software to create forms, memos and other data Answers incoming and outgoing calls Repack products for varies departments Cash handle experience Strong ethics and integrity.Created new processes and systems for increasing customer service satisfaction.Accurately logged all daily shipping and receiving orders.
08/2013 to 09/2014 Sales Cashier Macy's | City, STATE,

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

Prevented store losses using awareness, attention to detail and integrity.Excelled in exceeding daily credit card application goals.Worked as a team member performing cashier duties, product assistance and cleaning.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Operated a cash register to process cash, check and credit card transactions.

08/2005 to 07/2007 Receiving Clerk Del Monte Fresh Produce | City, STATE,
  • Answered incoming calls Scheduled appointments with drivers Entered order with P.O.
  • number for order Ran labels for inbound and outbound products Reported to other departments General office duties for receiving department.
08/2002 to 07/2005 Swing Manager Cashier/Cook What-A-Burger | City, STATE,
  • Performed standard cash handling duties.
  • Took customers' order request.
  • Answered phones as needed.
  • Closing and Inventory duties.

Apportioned and served food to facility residents, employees, or patrons.Managed kitchen operations for high grossing, fast-paced fair concession kitchen.

Expected in 6 2009 Medical Assistant Program | Southeastern Career Institute, Dallas, TX GPA: President List in December 2005 and Dean List
President List in December 2005 and Dean List
Expected in 5 2002 | Trinity High School, Euless, TX GPA:

Billing, cash handling, Closing, CPR Certified, customer relations, customer service, Documentation, drivers, faxing, filing, forms, Front Office, front office, General office duties, Drawing, Inventory, Access, MS Access, MS PowerPoint, MS Word, policies, Coding, receiving, scheduling, Spreadsheet, telephone, phones, phone, Typing, vision, Written

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School Attended

  • Southeastern Career Institute
  • Trinity High School

Job Titles Held:

  • Medical Assistant
  • GSA Manager/ Cashier
  • Receiver/Receiving Clerk
  • Customer Service Assistant
  • Office Clerk
  • Sales Cashier
  • Receiving Clerk
  • Swing Manager Cashier/Cook


  • Medical Assistant Program

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