Medical Assistant resume example with 5+ years of experience

Jessica Claire
  • , San Francisco, CA 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Detail-oriented, well-versed in performing tests such as urinalysis, blood gasses and blood smears. Highly organized and diligent with systematic approach to handling specimens and conducting assessments. Ready to bring 6+ years of medical office experience to challenging new role. Proficient in not only laboratory settings, but clerical and receptionist positions as well.

Diploma: General Studies, Expected in 05/2014
Parkview Christian Academy - Sulphur, LA
Phlebotomist: , Expected in 08/2014
Academy of Acadiana - Lake Charles, LA
  • Equipment testing and calibration
  • Sterilization techniques
  • Specimen analysis
  • MEDITECH software
  • Database management
  • Lab equipment maintenance
  • Confidential case documentation
  • Analytical thinking
  • Policy and program development
  • ICD-9 forms
  • Speech recognition
  • Data collection and management
  • Clinical judgment
  • Clinical instruction
  • Solution-based interventions
  • Clerical writing
  • Program management
  • Lesson planning
  • Healthcare billing
  • One-on-one instruction
  • Scheduling
  • Lab result interpretation
  • Information collection
  • Payment processing
  • Strong clinical judgment
  • Positive behavior modeling
  • Strategic planning capability
Work History
Medical Assistant, 06/2016 to 12/2017
Baptist Healthcare System, Inc.Carrollton, KY,
  • Obtained client medical history, including medication information, symptoms and allergies
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Maintained detailed records of test results by entering data and patient information into computer
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Oriented and trained new staff on proper procedures and policies
  • Implemented care and efficiency improvements to support and enhance office operations
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Explained procedures to patients to reduce anxieties and increase patient cooperation
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
  • Documented all maintenance and repairs in timely fashion
  • Ensured collection of lab specimens by appropriate lab courier
  • Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs
  • Directed patients to examining rooms and coordinated transportation assistance as necessary
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
  • Tested and recorded blood glucose levels
  • Collected histories, vitals and current complaints via patient interviews
  • Obtained accurate medical histories from patients, highlighting critical information
Laboratory Assistant, 12/2017 to 07/2019
Ascension (System Office)Destin, FL,
  • Cleaned and sanitized equipment and workstation in compliance with health and safety regulations
  • Routinely retracted patient throat cultures and prepared for lab submission
  • Worked with pathologist to isolate abnormalities and narrow down likely diagnoses
  • Assisted pathology team with skilled analyses by preparing tissue samples
  • Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks
  • Analyzed experiment and test results to validate adherence to standards and specifications
  • Set up, maintained and verified sterility of lab equipment and tools
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques
  • Served as liaison between families, school personnel and other healthcare providers on behalf of students
  • Established and maintained systems that safely met residents' needs
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures
  • Reviewed customer survey information to prioritize areas of improvement
  • Provided patient education
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis
  • Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow
  • Accurately recorded and reported test results according to established procedures
  • Assisted in resolving and satisfying client requests and internal operational issues
Phlebotomist, 03/2014 to 06/2016
Frontline NationalKalamazoo, MI,
  • Assembled tourniquets, needles and blood collection devices to prepare work trays
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs
  • Accurately labeled vacutainer tubes with patient name, date and time of collection
  • Organized daily work based on collection priority
  • Performed bedside tests like bleeding time tests and entered results into patient charts
  • Stocked phlebotomy cart or carrier with appropriate supplies
  • Tracked collected specimens by initialing, dating and noting times of collection

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Resume Overview

School Attended

  • Parkview Christian Academy
  • Academy of Acadiana

Job Titles Held:

  • Medical Assistant
  • Laboratory Assistant
  • Phlebotomist


  • Diploma
  • Phlebotomist

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