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Medical Assistant Resume Example

Resume Score: 100%

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MEDICAL ASSISTANT
Professional Summary
Dedicated healthcare professional with 10 + years of experience in a medical practice. I am committed to my career and the path I have chosen. I am a hard worker, friendly, positive, compassionate, problem solver, and decision maker. I am committed to continue my career with a progressive employer that allows me to use my skills, talent, and values to achieve success for their organization. I live life completely, honestly, and compassionately with a healthy dose of realism mixed with imagination and dreams that all things are possible if one sets their mind to find an answer
Licenses

Certified Medical Assistant CMA, CNA Nursing Assistant Certificate, CPR Certification

Skill Highlights
  • Superior Patient Care Skills
  • Ability to Multi-task
  • Certified Medical Assistant - 2003
  • First Aid Training-11/2008&CPR Training-11/2008
  • Nursing Assistant Certificate-05/07
  • Basic knowledge of medical procedures normally associated with a clinic setting.
  • Demonstrated leadership skills including problem solving, decision making, prioritization, team building, customer service, and conflict resolution.
  • Excellent interpersonal, communication, and organizational skills.
  • Ability to successfully and positively interact with physicians and employees at all levels throughout the organization and the public.
  • Intermediate computer skills including experience in using computer applications in a medical practice setting.
Professional Experience
Medical Assistant10/2012Aurora Health CareMilwaukee, WI

•Provide excellent customer service to patient and co-workers

•Prepares and rooms the patient for exam by obtaining vital signs, documenting/updating pertinent health information (i.e. chief complaint, allergies, and medications).

•Performs laboratory procedures (i.e. strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions / infection control guidelines.

•Ability to verify insurance coverage and perform various administrative duties, which included; charting medical information and answering telephone calls, faxing, copying and scanning documents.

•Assists the physician/provider with procedures and surgeries such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.

•Organizes and prepares exam rooms, lab and work areas including: cleaning, stocking, ordering supplies, and maintaining equipment. May assist with clerical, reception or medical records duties.

•Administers routine medications, under physician/provider orders, including: immunizations, antibiotics, pain medications, vitamins and topical agents.

•Provides basic patient education on the performance of routine tasks or skills.

•Follows through with necessary procedure or test requests, prescription refills, new appointment times and referrals to other facilities or services. Refers questions to registered nurses and physicians/providers per scope of practice guidelines and relays information back to patient as directed.

Medical Assistant Externship Coordinator/ Interim Chair11/2010 - 10/2012Milwaukee Career CollegeMilwaukee, WI

    •Interviews candidates for Medical Assistant Instructor position

    •Development of new curriculum for the Medical Assistant Program as needed

    •Supervise staff daily interaction and relationship with students

    •Direct responsibility for student and staff development

    •Direct responsibility for student retention rate and completion of program

    •Monitor attendance of students as well as MA instructors

    •Creates correction action plans for student and staff for improvement as needed

    •Conduct instructors performance review

    •Attends new student orientation and welcome them to Milwaukee Career College

    •Provide excellent customer service to local employers and students of Milwaukee Career College

    •The Medical Assistant Externship Coordinator ensures adequate externship sites for students in the Medical Assistant Program

    •Primary duties are to maintain contact with local employers to obtain information on externship opportunities

    •Attends new student orientation, Verify completion of all competencies prior to externship

    •Track attendance and visit externship sites, make sure students are in compliance with MCC policies and student conducts

    •As the program chair work with faculty to promote continuous improvement of the quality of instruction within the Medical Assistant program. The Program Chair is responsible for assisting with the development and design of the academic program and retention activities within the department.

    Referral Specialist/Clinical Education Specialist/Medical Assistant10/2007 - 11/20102010 Westside Health Care Association MilwaukeeMilwaukee, WI

    •Provide excellent customer service to patient and co-workers

    •Obtain pertinent health information such as vitals, height, weight, blood pressure, pulse, temperature, etc.

    •Regularly performs glucose and other clinical duties such as nebulizer, rapid strep testing etc.

    •Ability to verify insurance coverage and perform various administrative duties, which included; charting medical information and answering telephone calls, faxing, copying and scanning documents.

    •Performed EKGs, drug screens, urine analysis and other patient care procedures as directed

    •Performed Capillaries/ venipuncture

    •Administered intramuscular injections to patients

    •Educate and train new on boarding medical assistants

    •Monitor new medical assistant progress during probation period

    •Help develop and maintain current medical assistant skills

    Education and Training
    2014Masters of Public Administration:Keller School of Graduate - Public AdministrationMilwaukee, WI

    Masters of Public Administration - Keller School of Graduate - 2014

    Minor in Non Profit Management 3.8. GPA Graduated Summa Cum Laude

    2012Bachelor of Science:DeVry University - Health Care ManagementMilwaukee, WI, US

    Bachelor of Science Health Care Management 3.53 GPA

    Coursework in Health Rights and Responsibilities, Introduction to Health Services Management, Health Services Information, Health Services Finance, Healthcare Policy, Managed Care and Health Insurance

    2003Diploma Certificate:MATC - Medical AssistantMilwaukee, WI

    Medical Assistant Diploma National Healthcare Association- August 2008 CCMA

    2007Certificate:MATC - Nursing AssistantMilwaukee, WI, US

    Nursing Assistant Certificate - CNA 2007(MATC) Certified Clinical Medical Assistant

    Affiliations
    Certified Clinical Medical Assistant - National Healthcare Association
    Skills

    Patient-focused care, Excellent interpersonal skills, Copying files, Customer Service, Faxing, Receptionist, Retail Sales, Scanning, Venipuncture, Continuous Improvement Process, Testing, Aseptic Technique, Certified Medical Assistant, Clerical, Documenting, Infection Control, Laboratory skills, Leadership Skills, Medical Records, Ordering, Organizational Skills, Problem Solver, Stocking, Team Building, Billling, Finance, Financial Planning, Healthcare Strategic Planning, Time management, Effectively interacts with patients and families.

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    Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

    Resume Overview

    Companies Worked For:

    • Aurora Health Care
    • Milwaukee Career College
    • 2010 Westside Health Care Association Milwaukee

    School Attended

    • Keller School of Graduate
    • DeVry University
    • MATC

    Job Titles Held:

    • Medical Assistant
    • Medical Assistant Externship Coordinator/ Interim Chair
    • Referral Specialist/Clinical Education Specialist/Medical Assistant

    Degrees

    • 2014 Masters of Public Administration : Keller School of Graduate - Public Administration
      2012 Bachelor of Science : DeVry University - Health Care Management
      2003 Diploma Certificate : MATC - Medical Assistant
      2007 Certificate : MATC - Nursing Assistant

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