medical assistant resume example with 14+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office policies. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Excellent with working with others, try to obtain a good morale with teamwork. also strives to deliver excellent care for our patients.

  • Charting Expertise
  • Grooming and Bathing Assistance
  • Understands Medical Procedures
  • Patient Feeding
  • Patient Toileting
  • Patient Relations
  • Clear Communication
  • Procedure Assistance
  • Cleaning and Sanitizing
  • Check-In and Check-Out Procedures
  • Appointment Scheduling
  • Updating Medical Records
  • Decision Making
  • Treatment Room Preparation
  • Examination Preparation
  • Multi-line Telephone System Operation
10/2015 to Current Medical Assistant Hca | Paragould, AR,
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Incorporated outside records into charts and EHR.
11/2013 to Current Cashier Waste Management | Decatur, IL,
  • Helped customers find specific products, answered questions and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Used suggestive selling techniques to promote add-on sales.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Accepted cash and credit card payments, issued receipts and provided change.
04/2013 to 10/2015 Home Care Aide Trinity Health Corporation | Waterford, NY,
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
  • Improved patient outlook and daily living through compassionate care.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Followed care plan and directions to administer medications.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Interacted with patients through games and fun activities to boost mood and improve overall memory.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Provided patients and families with emotional support and instruction.
06/2007 to 06/2012 Daycare Teacher Nebraska Medical Center | Rochester, MN,
  • Introduced learning activities and imaginative play to teach children to explore.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
  • Escorted children on outings and trips to promote enrichment and maintain safety.
  • Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
  • Read stories to children and taught painting, drawing and crafts.
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Read aloud and played alphabet games to encourage early literacy.
  • Implemented behavior modeling and positive reinforcement into daily routines.
  • Incorporated music and art activities to encourage creativity and expression.
Education and Training
Expected in 12/2013 to to Associate of Science | Medical Assisting CALC Institute of Technology, Alton, IL GPA:
  • honor roll Recipient
  • youth minister Member, [Year] i was a youth minster at my church's youth ministry, i led the junior high girls in devotions, activities and guided them along with some family difficulties
Expected in 05/2003 to to Associate of Science | Education Lewis And Clark Community College, Godfrey, IL GPA:
Expected in 05/1996 to to High School Diploma | Granite City High School, Granite City, IL, GPA:

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Resume Overview

School Attended

  • CALC Institute of Technology
  • Lewis And Clark Community College
  • Granite City High School

Job Titles Held:

  • Medical Assistant
  • Cashier
  • Home Care Aide
  • Daycare Teacher


  • Associate of Science
  • Associate of Science
  • High School Diploma

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