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medical assistant resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Empathetic, effective and motivated Medical professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims. Knowledgeable medical office professional with exceptional background over 5+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Dependable medical team member with years of experience in front and back office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Ambitious student pursuing Medical Billing and Coding degree eager to contribute developed knowledge in billing and coding role. Skilled in Clinical and Office in Medical settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Venipuncture and phlebotomy
  • Documentation procedures expert
  • HIPAA compliance
  • Understands medical procedures
  • Advanced anatomy knowledge
  • Proper sterilization techniques
  • Professional bedside manner
  • Charting expertise
  • Sterile technique
  • EKG set up and monitoring
  • Phlebotomy
  • Patient scheduling
  • Vital sign monitors
  • Human anatomy and physiology
  • Certified in Basic Life Support (BLS)
  • Diagnostic procedures
  • Electrocardiography (EKG)
  • Data entry
  • Medical terminology
  • Communicating with patient families
  • Quick problem solver
  • Preparing specimens and samples
  • Clinical applications
  • Medical terminology knowledge
  • Comprehends interaction with human tissues
  • Specimens collection and processing
  • First aid
  • Analytical decision-making skills
Experience
01/2020 to Current
Medical Assistant Long Island Fqhc Elmont, NY,
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Tested and repaired medical testing equipment to maintain safety and accuracy.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
02/2019 to 01/2020
Medical Assistant Outreach Recovery Catonsville, MD,
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Prepared, reviewed and submitted patient statements to determine factual accuracy.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Tested and repaired medical testing equipment to maintain safety and accuracy.
  • Maintained and calibrated lab instruments and equipment to streamline use.
  • Evaluated and reported current equipment inventory to appropriate sources.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Completed clinical documentation in accordance with agency guidelines.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Sterilized medical instruments to streamline procedural use.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Installed and calibrated biomedical equipment to maintain accuracy levels.
  • Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
01/2018 to 02/2019
Medical Office Assistant St. Catherine Of Siena Queens, NY,
  • Used CSW software to process patient payments and update accounts.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Called in prescription refills for patients.
  • Assisted with referrals and prepared medical records for patients.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Educated patients about medications, procedures and physician's instructions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Registered patients and scheduled appointments.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Collected information, verified insurance and collected co-payments.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Scheduled appointments for patients via phone and in person.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Maintained confidentiality of records relating to clients' treatment
  • Consistently informed patients of financial responsibilities prior to services being rendered.
  • Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
  • Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.
  • Organized and managed medical supply inventory to foster continuous availability of required items.
Education and Training
Expected in to to
: Medical Billing And Coding
University of North Georgia - Dahlonega, GA
GPA:
Expected in to to
: Medical Assisting
University of North Georgia - Dahlonega, GA
GPA:

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Resume Overview

School Attended

  • University of North Georgia
  • University of North Georgia

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Medical Office Assistant

Degrees

  • Some College (No Degree)
  • Some College (No Degree)

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