medical assistant resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Knowledgeable Certified Medical Assistant with exceptional background over 4+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Skills
Medical billing
Wound care and irrigation
Proper sterilization techniques
Inventory and supply management
Venipuncture and phlebotomy
HIPAA compliance
Understands medical procedures
Charting expertise
Able to lift 50 pounds
Documentation procedures expert
Patient-handling equipment
Sterile technique
Quick problem solver
Clinical applications
Vital sign monitors
Electrocardiography (EKG)
Bilingual in POLISH
Certified in Basic Life Support (BLS)
Conflict resolution abilities
EKG set up and monitoring
Data entry
Stocking supplies
Valid MA driver's license
Medical terminology in ENGLISH
Preparing specimens and samples
First aid
Human anatomy and physiology
Team management and supervision
Customer Service
Restocking lab supplies
Using a scale
Medical terminology knowledge
Patient scheduling
Understands mobility assistance needs
Phlebotomy
Specimens collection and processing
Experience
Medical Assistant, 02/2021 - 11/2021 Elmhurst Memorial Healthcare – Aurora, IL,
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Contributed to office operations by triaging patients by severity of medical complaint.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
Measured patient peak flows to improve workflow efficiency.
Universal Banker, 03/2021 - 06/2021 Bbcn Bank – Fremont, CA,
Set up new accounts and services for customers and explained important restrictions, benefits and requirements of each.
Completed routine transfers, deposits and bill payments.
Satisfied customers by consistently delivering fast, knowledgeable services for diverse banking needs.
Helped customers understand and use technical tools such as mobile applications and online banking.
Maintained cash drawer by following exact procedures for transactions and strong security protocols.
Sold, upsold and cross-sold products to bank customers to achieve revenue targets.
Advised customers on bank products, services and financial planning options.
Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
Modified, opened and closed customer accounts.
Completed daily cash balancing and operated ATMs.
Verified amounts and integrity of every check or funds transfer.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
Maintained optimal financial controls by securing funds and making accurate transactions.
Met or exceeded sales goals by promoting bank products and services in customer interactions.
Completed thorough and accurate documentation for money movements, deposits or withdrawals.
Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
Achieved or exceeded personal sales goals on consistent basis.
Put together and executed loan documents.
Devised targeted solutions for various customers and offered deposit, lending and investment services.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Completed loan servicing procedures to assess compliance with bank and regulatory terms and conditions.
Counted as much as $[Amount] in daily funds with manual and machine-assisted methods.
Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads
Met with new clients and completed pre-qualification procedures.
Developed culture of success rewarding performance, productivity and sales results.
Networked in community, obtained referrals from customers and used sales techniques such as cold calling to increase business.
Reduced bank losses by setting successful risk management policies.
Set up new and regularly serviced existing accounts to bring in maximum revenue.
Customized products and services to meet specific banking requirements.
Made continuous business adjustments to improve branch operations.
Reviewed accounts for signs of fraud and turned over details to law enforcement officials.
Developed and oversaw events to bring in customers and promote products.
Reviewed business packages and offered expert advice.
Developed asset protection strategies for clients.
Promoted managers from employee ranks to encourage performance and maintain continuity of leadership.
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