Well-trained Meical Assistantwith proven expertise in organizing efficient medical office environments and assisting with diagnostic efforts for multiple clinics and Emergency Room patients. Proficient at collecting specimens, conducting basic assessments and monitoring vitals. Expert with EHR system and skilled at learning new processes to meet unique office requirements.
Skills
Professional bedside manner
HIPAA compliance
Patient toileting
Understands medical procedures
Proper sterilization techniques
Able to lift 35 pounds
Catheter change and preparation
Grooming and bathing assistance
Patient feeding
Documentation procedures expert
Charting expertise
Wound care and irrigation
Certified in Basic Life Support (BLS)
Reliable transportation
Vital sign monitors
Communicating with patient families
Valid Arizona driver's license
Doppler proficiency
EKG set up and monitoring
Patient scheduling
IV discontinuation
Stocking supplies
Data entry
Patient-handling equipment
Electrocardiography (EKG)
Foley catheters
Using a scale
Specimens collection
Education and Training
Pima Community CollegeTucson, AZExpected in 05/2013 – –GED: - GPA:
Brookline College TucsonTucson, AZ, Expected in 03/2014 – –Medical Assistant:Medical Assistant - GPA:
Experience
Martin's Point Health Care - Medical Assistant Brunswick, ME, 02/2021 - 06/2021
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Organized charts, documents and supplies to maintain team productivity.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Administered rapid tests such as COVID and Strep to help clinical staff assess conditions.
Contributed to office operations by triaging patients by severity of medical complaint.
Batch-scanned and indexed patient charts to improve data availability while maintaining security.
Martin's Point Health Care - Medical Assistant Gorham, ME, 03/2018 - 02/2021
Assisted patients in preparation for examinations, assessing and recording vital signs.
Furnished necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Experienced in front and back offices, controlling patient flow, and assisting in delivery of quality healthcare.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Communicated with patients by phone and via written correspondence.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Administered rapid tests such as Covid-19, strep and Flu to help clinical staff assess conditions.
Monitored patient stability by checking vital signs and weight.
Observed and documented patient status and reported patient complaints to case manager for resolution.
Collected forms, copied insurance cards, consent to treat, and AOB to coordinate patient information for billing and insurance processing.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Escorted patients to examination rooms and documented medical histories.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Positioned patients for optimal comfort before procedures.
Kept facility stocked with necessary supplies, equipment and instruments.
Recorded vital signs and medical history for patients each [Timeframe].
Recorded vital signs and medical history for 20 patients each hour.
Completed clinical documentation in accordance with agency guidelines.
Followed all principles of asepsis and infection control.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Produced ER, OR and portable x-rays.
Performed routine tests such as vision and hearing tests.
Removed strip printout from equipment to obtain permanent record of internal examination.
Completed and submitted clinical documentation in accordance with agency guidelines.
Assisted RN's and Physicians in providing care to infants, children and adolescents.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Contacted pharmacies to submit and refill patients' prescriptions.
Bj's Wholesale Club, Inc. - Deli Clerk Wappingers Falls, NY, 11/2016 - 06/2018
Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Gave exceptional customer service to all guests, including during peak business periods.
Accepted and processed cash, card and mobile payments, maintaining 100% accuracy rate.
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Created aesthetically pleasing food arrangements for special orders and party trays.
Completed orders of all sizes according to customer preferences.
Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Cross-trained in other kitchen positions to support team and meet customer needs.
Documented and entered special orders for event catering and party trays.
Martin's Point Health Care - Medical Assistant Biddeford, ME, 10/2014 - 02/2016
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Assisted patients in preparation for examinations, assessing and recording vital signs.
Furnished necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Experienced in front and back offices, controlling patient flow, and assisting in delivery of quality healthcare.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Escorted patients to examination rooms and documented medical histories.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Contributed to efficient office operations by triaging patients by severity of medical complaint.
Answered appointment calls.
Scheduled appointments for patients via phone and in person.
Positioned patients for optimal comfort before procedures.
Performed routine tests such as urine dip stick, vision and hearing tests.
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