medical assistant resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenges with a successful team.

  • Microsoft proficiency
  • Social media content creation
  • Research and analysis
  • Relationship selling
  • Patient Care
  • Scheduling
  • Documentation procedures expert
  • Inventory and supply management
  • Cash handling accuracy
  • Outgoing personality
  • B2B sales and customer service
  • Reliable and punctual
  • Active listening
  • Listening skills
  • Customer service
  • Documentation and recordkeeping
  • Excellent communication skills
  • Employee supervision and motivation
  • Inventory management
  • Leadership reports
  • Team-oriented
  • Scheduling master
  • Staff training and development
01/2017 to 06/2017 Medical Assistant Premise Health | Boston, MA,
  • Assisted in surgeries, preventative care, charting, contacting patients with biopsy results, and cosmetic procedures.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Educated patients about medications, procedures and physician's instructions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
04/2016 to 03/2017 Retail Sales Consultant Tailored Brands | Hyannis, MA,
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Managed deposits, financial transactions, and business inventory.
  • Assessed conflicts and identified solutions for clients promptly.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
03/2015 to 07/2015 Certified Nursing Assistant Gila Regional Medical Center | Silver City, NM,
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented activities and recorded information in EMR system.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
07/2011 to 10/2013 Store Manager J&P Cycles | Louisville, KY,
  • Reduced process lags by effectively managing at least six employees for productivity and efficiency improvement.
  • Implemented succession planning by training and developing associates into leadership positions.
  • Maintained daily record of all transactions.
  • Counted cash drawers and made bank deposits.
  • Enforced adherence to policies, standards and security protocols.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Interviewed, hired, supervised and trained employees and instituted mentoring program to develop skills, leadership and employee excellence.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll.
  • Built loyal customer base by delivering excellent service and stocking in-demand products.
  • Prioritized sanitation, safety and health standards in work areas.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Updated store pricing, signage and merchandising based on current promotions.
Education and Training
Expected in 05/2019 to to Associate of Applied Arts | Information Systems Liberty University, Lynchburg, VA, GPA:
Expected in 10/2020 to to Bachelor of Arts | Interdisciplinary Studies Liberty University, Lynchburg, VA GPA:
  • Major in Business and Information Systems
Activities and Honors
  • Feeling accomplished by seeing smiling faces.
  • Skills Used Computer, social, and cleaning Store manager Subway/Store July 2011 to August 2013 Interviewed potential employees and hired best-suited applicants for positions available.
  • Kept inventory of Subway products and entered food orders weekly.
  • Kept records of daily revenue taken in by sales and made daily bank deposits.
  • Scheduled employees for their weekly hours.
  • Trained and managed employees for their positions as sandwich artists.
  • Prepared for monthly inspections and made sure product quality was adequate.
  • Called in payroll every week.
  • Generated sales to Subway Headquarters.
  • Handled disgruntled customers and employees.
  • Sales Associate JC Penny Outlet June 2010 to June 2011 Greeted customers.
  • Kept clothing areas neat and clean.
  • Rang up customers at register.

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Resume Overview

School Attended

  • Liberty University
  • Liberty University

Job Titles Held:

  • Medical Assistant
  • Retail Sales Consultant
  • Certified Nursing Assistant
  • Store Manager


  • Associate of Applied Arts
  • Bachelor of Arts

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