medical assistant resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

As a hard working, self sufficient, determined person I am looking to be a great asset to the work place. With my experience in insurance and from the studying I have done in Medical Billing and Coding I think that I have a variety of skills to add to a company. I am a great multitasker and when I start something, I will finish it. I hope to add great value as an employee and to use my skills to be a leader and do the job correctly. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Personable Medical Assistant brings experience in balancing problematic administrative and clinical duties to achieve patient satisfaction. Proficient in Cerner and NextGen. Thorough understanding of medical registration process and procedures to streamline client processing.

  • Clients
  • Firing
  • Hiring
  • Inventory
  • Medical Billing
  • Presentations
  • Coding
  • Professional bedside manner
  • Medical billing
  • Wound care and irrigation
  • Charting expertise
  • HIPAA compliance
  • Understands medical procedures
  • Documentation procedures expert
  • Proper sterilization techniques
  • Medical terminology knowledge
  • Calm and level-headed under duress
  • Electrocardiography (EKG)
  • EKG set up and monitoring
  • Vital sign monitors
  • Restocking lab supplies
  • Medical terminology
  • Patient scheduling
04/2021 to 08/2021
Medical Assistant Premise Health Smyrna, TN,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
12/2020 to 04/2021
Patient Access Clerk Common Spirit Grass Valley, CA,
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Verified demographics and insurance information to register patients in computer system.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Assembled registration paperwork and placed identification bands on patient.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Processed patient responsibility estimate determined by insurance at pre-registration.
  • Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
  • Communicated financial obligations to patients and collected fees at time of service.
  • Submitted fees and claims to insurance companies manually or digitally.
  • Helped patients obtain health care services by setting up referrals.
  • Educated patients and caregivers in the use of at-home healthcare equipment.
  • Addressed patients' complaints-head on, investigated concerns and worked with medical staff to devise solutions.
  • Facilitated communication between patients, medical and administrative staff, administrative staff and regulatory agencies.
  • Explained policies, procedures and services to patients.
08/2018 to 01/2019
Benefits Coordinator Brookdale Senior Living Mansfield, TX,
  • Making outbound calls in attempt to find new potential clients.
  • Keeping up with current clients to make sure that their needs are being met.
  • Doing presentations for new potential clients to show what AFLAC had to offer.
05/2015 to 01/2017
Manager Wendy's Crittenden, KY,
  • In charge of hiring, training, and firing employees.
  • Full control of all of the bank accounts, cash, and deposits.
  • Responsible for getting new vendors and communicating with current vendors for inventory.
  • In charge of keeping up with all inventory.
  • Always on call when an employee needed help.
Education and Training
Expected in 09/2020 to to
Certification Medical Billing and Coding Candidate:
DeVry University - Abbeville, LA
GPA: 3.6, Sigma Alpha Pi Honors Society
Expected in 05/2010 to to
High School Diploma:
Kaplan High School - Kaplan, LA
GPA: 3.6
  • Life, Accident and Health or Sickness Insurance license.

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Resume Overview

School Attended

  • DeVry University
  • Kaplan High School

Job Titles Held:

  • Medical Assistant
  • Patient Access Clerk
  • Benefits Coordinator
  • Manager


  • Certification Medical Billing and Coding Candidate
  • High School Diploma

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