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Medical Assistant resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.

Skills
  • Inventory and supply management
  • Charting expertise
  • HIPAA compliance
  • Understands medical procedures
  • Advanced anatomy knowledge
  • Professional bedside manner
  • Wound care and irrigation
  • Proper sterilization techniques
  • Medical terminology knowledge
  • Calm and level-headed under duress
  • Conflict resolution abilities
  • Reliable transportation
  • Specimens collection and processing
  • Certified in Basic Life Support (BLS)
  • Human anatomy and physiology
  • Preparing specimens and samples
  • Electrocardiography (EKG)
  • Cardiac anatomy and physiology awareness
  • Fluent in German
  • Data entry
  • Detail-oriented
  • General housekeeping ability
  • Using a scale
  • Communicating with patient families
  • Vital sign monitors
  • Medical terminology
  • EKG set up and monitoring
  • Patient scheduling
  • Restocking lab supplies
  • Pipetting
  • Quick problem solver
  • Sterile technique
  • Crutch fitting
  • First aid
  • Valid Illinois driver's license
  • Stocking supplies
  • Fluent in German
Experience
Medical Assistant, 02/2020 to Current
Valley HealthBerkeley Springs, WV,
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Used Care Tracker software to process patient payments and update accounts.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Scheduled appointments for patients via phone and in person.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Sterilized medical instruments as needed.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Assisted with technical treatments and entered information in patient records and charts.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Answered appointment calls.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Educated patients about medications, procedures and physician's instructions.
  • Requested scripts from doctors and verified insurance and coding.
  • Positioned patients for optimal comfort before procedures.
  • Communicated with patients by phone and via written correspondence.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Followed all principles of asepsis and infection control.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Sterilized medical equipment after each procedure.
  • Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
  • Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
  • Improved patient care and daily task efficiency resulting in smoother operations.
Medical Assistant, 06/2017 to 02/2020
Valley HealthLuray, VA,
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Used Epic software to process patient payments and update accounts.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Scheduled appointments for patients via phone and in person.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
  • Collected forms, copied insurance cards and [Action] to coordinate patient information for billing and insurance processing.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Ordered and received disposable supplies and created SAP purchase orders.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Educated patients about medications, procedures and physician's instructions.
  • Communicated with patients by phone and via written correspondence.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
Medical Assistant, 06/2010 to 06/2017
Valley HealthMartinsburg, WV,
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Scheduled appointments for patients via phone and in person.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Batch-scanned and indexed patient charts.
  • Answered appointment calls.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Educated patients about medications, procedures and physician's instructions.
  • Requested scripts from doctors and verified insurance and coding.
  • Positioned patients for optimal comfort before procedures.
  • Communicated with patients by phone and via written correspondence.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
  • Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
  • Improved patient care and daily task efficiency resulting in smoother operations.
Education and Training
Medical Assistant Diploma: Medical Assisting, Expected in 06/2010
Kaplan College - Merrillville, iN,
GPA:
Retail Trade Degree: Retail Trade, Expected in 06/1995
Max Harrenburg - Mannheim - Germany,
GPA:

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Resume Overview

School Attended

  • Kaplan College
  • Max Harrenburg

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Medical Assistant

Degrees

  • Medical Assistant Diploma
  • Retail Trade Degree

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