Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated and empathetic Medical Assistant offering 3 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills
  • Wound care and irrigation
  • Documentation procedures expert
  • Professional bedside manner
  • Proper sterilization techniques
  • HIPAA compliance
  • Venipuncture and phlebotomy
  • Understands medical procedures
  • Charting expertise
  • Inventory and supply management
  • Analytical decision-making skills
  • Medical terminology
  • Lab equipment setup
  • Patient scheduling
  • Customer Service
  • Team management and supervision
  • Bilingual in English and Spanish
  • EKG set up and monitoring
  • Fluent in Spanish
  • Pulmonary function tests (PFTs)
  • Vital sign monitors
  • Valid Tx driver's license
  • Communicating with patient families
  • Medical terminology knowledge
  • Phlebotomy
  • Clinical applications
  • Stocking supplies
  • Calm and level-headed under duress
  • Using a scale
  • Preparing specimens and samples
  • Restocking lab supplies
  • Reliable transportation
  • Specimens collection and processing
  • Electrocardiography (EKG)
  • Patient-handling equipment
Education and Training
Southern Careers Institute Inc Austin, TX Expected in 01/2017 Medical Assistant : Medical Assisting - GPA :
Experience
Brigham And Women's Hospital - Medical Assistant
Scituate, MA, 03/2021 - 10/2021
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Brigham And Women's Hospital - Medical Assistant
West Bridgewater, MA, 01/2017 - 08/2019
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Assisted physicians by preparing patients for procedures, including phlebotomy, glucose testing and pulmonary function tests.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Administered rapid tests such as RST and RFT to help clinical staff assess conditions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Assessed, documented and monitored vital signs for more than 70 patients per day.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Completed basic physical assessments of Wellness visit check up questionnaire to provide optimal care.
Anthem, Inc. - Insurance Sales Agent
Corona, CA, 12/2013 - 08/2014
  • Upsold products to policyholders and potential new clients.
  • Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
  • Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
  • Offered policy guidance and management to promote asset protection.
  • Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
  • Developed insurance cross-selling opportunities in partnership with Auto insurance and Life Insurance.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Drove client retention by increasing savings opportunities and identifying premium discounts.
  • Cultivated professional relations to establish long-term profitable partnerships.

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Resume Overview

School Attended

  • Southern Careers Institute Inc

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Insurance Sales Agent

Degrees

  • Medical Assistant

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