LiveCareer-Resume

medical assistant resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Empathetic, effective and motivated Medical Assistant, combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.

Skills
  • Cash registers
  • Cooking
  • Credit
  • Dictation
  • Financial
  • General office duties
  • Insurance
  • Inventory
  • Office
  • Telephones
  • Understands medical procedures
  • Patient toileting
  • Patient skin and nail care
  • HIPAA compliance
  • Professional bedside manner
  • Proper sterilization techniques
  • Advanced anatomy knowledge
  • Charting expertise
  • Inventory and supply management
  • Medical billing
  • Venipuncture and phlebotomy
  • Wound care and irrigation
  • Using a scale
  • Sterile technique
  • Medical terminology knowledge
  • Communicating with patient families
  • Electrocardiography (EKG)
  • Pipetting
  • First aid
  • Vital sign monitors
  • Patient scheduling
  • Pulmonary function tests (PFTs)
  • Cardiac anatomy and physiology awareness
  • EKG set up and monitoring
  • Medical terminology
  • Certified in Basic Life Support (BLS)
  • Calm and level-headed under duress
  • Stocking supplies
Experience
Medical Assistant, 01/2021 to Current
Capital HealthRobbinsville, NJ,
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Guest Services Associate, 09/2020 to 12/2020
Cedar Fair Entertainment CompanySanta Clara, CA,
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Established membership loyalty, executing flawless customer service management.
  • Elevated customer satisfaction ratings, managing issues for speedy resolution.
  • Corrected guest issues promptly with knowledgeable and friendly service.
  • Grew brand awareness by promoting new products and coordinating merchandising initiatives.
  • Prevented store losses by remaining aware and promoting attention to detail to detect gaps for corrective action.
  • Completed financial audits on scheduled basis.
  • Assisted with front desk activities such as member relationships, scheduling and bookings, member payments and data entry.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Provided all guests with positive experience and professional impression.
  • Worked with room service, housekeeping, maintenance and security to meet all guest needs.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Greeted, registered and assigned rooms to guests of hotels or motels.
  • Detailed all policies and procedures, including safety information to guests upon hotel check in.
  • Provided concierge services for guests as needed.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Worked in the kitchen by cooking food or cleaning the work areas.
Medical Assistant, 02/2018 to 05/2020
Central Maine Medical CenterGray, ME,
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Measured patient peak flows to improve workflow efficiency.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
DIETARY AIDE, 08/2015 to 08/2017
Grand Living At Lake LorraineCedar Rapids, IA,
  • Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
  • Store food in designated containers and storage areas to prevent spoilage.
  • Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures.
  • Take and record temperature of food and food storage areas such as refrigerators and freezers.
  • Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.
  • Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets.
  • Portion and wrap the food, or place it directly on plates for service to patrons.
  • Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads.
  • Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.
  • Remove trash and clean kitchen garbage containers.
  • Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.
  • Use manual or electric appliances to clean, peel, slice, and trim foods.
  • Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items.
  • Load dishes, glasses, and tableware into dishwashing machines.
  • Distribute food to waiters and waitresses to serve to customers.
  • Distribute menus to hospital patients, collect diet sheets, and deliver food trays and snacks to nursing units or directly to patients.
  • Stock cupboards and refrigerators, and tend salad bars and buffet meals.
  • Prepare and serve a variety of beverages such as coffee, tea, and soft drinks.
  • Vacuum dining area and sweep and mop kitchen floor.
  • Scrape leftovers from dishes into garbage containers.
Education and Training
: Medical Assistant, Expected in 2017
Western Technical College - La Crosse, WI
GPA:
High School Diploma: , Expected in 2015
HOUSTON HIGH SCHOOL - Houston, MN
GPA:
Bachelor of Arts: Psychology, Expected in
University Of Wisconsin - La Crosse - La Crosse, WI
GPA:
Certifications
  • Certified Medical Assistant (CMA)
  • CPR through American Heart Association

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Resume Overview

School Attended

  • Western Technical College
  • HOUSTON HIGH SCHOOL
  • University Of Wisconsin - La Crosse

Job Titles Held:

  • Medical Assistant
  • Guest Services Associate
  • Medical Assistant
  • DIETARY AIDE

Degrees

  • High School Diploma
  • Bachelor of Arts

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