A self-motivated and accomplished individual with strong communication, leadership, and problem-solving skills. Highly organized with the ability to multi-task and work independently in a fast-paced environment. Astute and high-energy, eager to develop and execute communication campaigns and initiatives.
Skills
Time management
Excellent customer service
Effective communication skills
Leadership
Deadline-oriented with a strong initiative
Computer skills (PCs, PowerPoint, Word, Outlook)
Adaptive team player
Managerial aptitude
Active listening skills
Strong organizational skills
Problem-solving
Bilingual (English and Spanish)
Knowledge in APA style writing
Education
Florida Gulf Coast UniversityFort Myers, FLExpected in 12/2018 – –Bachelor of Science:Health Science - GPA:
Graduated summa cum laude
Graduated with 3.94 GPA
Coursework in Health sciences, writing, and communication
Member of Golden Key International Honour Society
Dean's List all four years in college
Palmetto Ridge High SchoolNaples, FLExpected in 05/2013 – –High School Diploma: - GPA:
Cum Laude Honors, GPA: 4.5
Recipient of Champions for Learning Scholarship
Florida SouthWestern State CollegeFort Myers, FLExpected in 05/2015 – –Associate of Arts:General Studies - GPA:
Graduated with 3.98 GPA
Graduated with Honors
Work History
Banner Health - Medical Assistant Gilbert, AZ, 05/2019 - Current
Maintained detailed records of test results by entering data and patient information into computer.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to the physician.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Collected and documented patient medical information such as blood pressure and weight.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment as well as sterile field.
Called and faxed pharmacies to submit prescriptions and refills.
Taught patients about medications, procedures and care plan instructions.
Prepare surgery cases and follow through with patients and patient's primary care provider for pre-operative testing.
Assisting in in-office procedures that require a sterile field set up.
Banner Health - Medical Assistant Queen Creek, AZ, 04/2018 - 03/2019
Responsible for providing basic care to clinical patients following the established standards and practices Collecting and reporting patient history including current medications, allergies, symptoms, etc.
Taking vital signs such as body temperature, pulse rate, respiration rate, blood pressure as well as measuring height and weight Preparing patients for physician's care Performing venipunctures and nonintravenous injections Assisting in medical procedures such as intrauterine device insertions/removals, implant insertion/removals, colposcopy and biopsy procedures, LEEP procedures, etc.
Assisting in examinations and/or treatment and as needed by provider Collecting routine laboratory specimens as well as performing laboratory procedures such as urine dip stick, pregnancy test, iSTAT, HIV rapid, hemoglobin, Rh factor, etc.
Providing educational information and materials to patients as directed by physician Performing aseptic technique Document in patient charts using EMR systems Fulfilling clerical responsibilities such as filling or sending medical records, consent forms, appointment scheduling, etc.
Adhering to all ethical and legal protocols and standards as established by the law and institution.
Collaborated with medical and administrative personnel to maintain apatient-focused, engaging and compassionate environment.
Assisted with routine checks and diagnostic testing by collect.
City Of Austin, Tx - Marketing Supervisor Austin, TX, 10/2013 - 01/2018
Provide impeccable customer service by greeting and assisting customers in their shopping needs
Professional responding in problem-solving inquiries, complaints, and concerns
Ability to work in afast paced, high-level stress environment
Identifying all issues in team and provide continuous support to all customers while satisfying operating standards
Ensuring complete compliance with company policy Strong leadership, communication, and computer skills A
Auditing applications
Prepare employee schedules
Ordering supplies
Filing and storing customer sensitive information
Managed team of 10 marketing professionals developing and implementing 10+ campaigns each year.
Wrote engaging copy for email, direct mail, print and online campaigns.
Organized promotional items for customers and events.
Devised creative strategies to market membership and wholesale products to target customers
Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
Oversaw preparation of marketing copy, images, videos, emails and other collateral.
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