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medical assistant resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every patient a positive and memorable experience. Also a recent graduate nurse with excellent nursing background and problem-solving skills. Detail-oriented, a problem solver and able to learn new concepts quickly.

Skills
  • Critical Thinking
  • Wound Care
  • Operating EKG Equipment
  • Clear Communication
  • Routine Laboratory Testing
  • Medication Administration
  • Coordinating Drug Refills
  • Procedure Assistance
  • Multitasking and Prioritization
  • Time Management
  • Charting Expertise
  • Venipuncture and Phlebotomy
  • Catheter Change and Preparation
  • Proper Sterilization Techniques
  • Understands Medical Procedures
Experience
Medical Assistant, 07/2018 to 01/2023
Medstar Research InstituteWoodbridge, VA,
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Educated patients about medications, procedures and physician's instructions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Documented notes during patient visits.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
Head Nurse, 03/2016 to 07/2018
Texas Tech UniversityLamesa, TX,
  • Administered injections, medications and wound care according to needs.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Performed personnel interviewing, hiring, disciplinary actions and dismissals.
  • Collaborated with physicians and nursing staff to deliver quality care.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Managed performance of 20-person nursing staff, reviewing task completion, prioritization and report quality.
  • Monitored staff performance and provided coaching and formal counseling to staff.
  • Trained other nurses on patient care and daily tasks, supporting growth and professional development.
  • Conducted specified laboratory tests to help detect conditions and determine diagnosis.
Shift Manager, 03/2014 to 09/2015
Denny's IncBloomington, MN,
  • Recruited and trained new employees to meet job requirements.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer inquiries and complaints requiring management-level escalation.
Activities Director, 12/2008 to 08/2013
American Senior CommunitiesWabash, IN,
  • Kept activities spaces organized, clean and tidy.
  • Tracked resident demographics and preferences in order to develop enjoyable activities plans.
  • Managed community resident transport operation.
  • Conducted monthly training and organized activity calendar to engage residents and advance quality of life.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Maintained adequate supplies to meet activities needs.
  • Organized special trips for residents and accompanied groups throughout each excursion.
  • Led engaging individual and group activities to promote resident involvement.
Certified Medication Aide, 08/2004 to 12/2006
Midland Care ConnectionKansas City, KS,
  • Received supply of ordered medications to apportion, mix or assemble drugs for administration to patient.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Monitored medications for patients with various conditions and kept watchful eye for side effects.
  • Interacted with patients through games and fun activities to boost mood and improve overall memory.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Maintained medication stock and cleaned patient rooms and equipment.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Obtained, recorded and reported patient vital signs for medication administration.
  • Initiated oxygen and administered life-saving drugs in emergency situations.
Education and Training
Associate of Science: , Expected in 04/2022 to Columbia College - Columbia, MO,
GPA:
Associate of Applied Science: Certified Clinical Medical Assistant, Expected in 05/2016 to Bryan University - Columbia, MO,
GPA:
Associate of Applied Science: Medical Administrative Specialist, Expected in 05/2015 to Bryan University - Columbia, MO,
GPA:
Certifications
  • Certified Clinical Medical Assistant (CCMA)
,

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Resume Overview

School Attended

  • Columbia College
  • Bryan University
  • Bryan University

Job Titles Held:

  • Medical Assistant
  • Head Nurse
  • Shift Manager
  • Activities Director
  • Certified Medication Aide

Degrees

  • Associate of Science
  • Associate of Applied Science
  • Associate of Applied Science

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