medical assistant resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Wound Care and Irrigation
  • Venipuncture and Phlebotomy
  • [Type] Coding
  • Inventory and Supply Management
  • Grooming and Bathing Assistance
  • Proper Sterilization Techniques
  • Documentation Procedures Expert
  • HIPAA Compliance
  • Charting Expertise
  • Patient Toileting
  • Understands Medical Procedures
  • Professional Bedside Manner
  • Patient Feeding
  • Patient Skin and Nail Care
  • Catheter Change and Preparation
  • Patient Relations
  • Pharmacy Relations
  • Check-In and Check-Out Procedures
  • Examination Preparation
  • Supply Management
  • Cleaning and Organizing
  • Cleaning and Sanitizing
  • Procedure Assistance
  • Medication Administration
  • Time Management
  • Updating Medical Records
  • Wound Care
  • Multitasking and Prioritization
  • Appointment Scheduling
Medical Assistant, 01/2019 to 06/2022
Hennepin County Medical CenterRichfield, MN,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Recorded vital signs and medical history for [Number] patients each shift.
  • Used [Type] software to process patient payments and update accounts.
Caregiver, 03/2010 to 04/2022
Bios CorporationMadison, TN,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals when necessary.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
Lead Medical Assistant, 04/2020 to 11/2021
Columbia UniversityNew York, NY,
  • Supervised, trained and coached team of medical assistants.
  • Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
  • Set up, cleaned and stocked examination rooms with medical supplies.
  • Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
  • Assisted patients with registration, new patient paperwork and check-out process.
  • Scheduled patients by collecting screening information or presented nurse with clinical information to triage urgent patient needs.
  • Ordered and received disposable supplies and created SAP purchase orders.
  • Evaluated and reported current equipment inventory to appropriate sources.
  • Supervised both clinical and administrative duties in medical office setting.
  • Identified operational improvements to drive efficiency and quality of care.
  • Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
  • Communicated with medical transcriptionists regarding patient medical records.
  • Assisted back office patient processes to reduce office wait times.
  • Tested and repaired medical testing equipment to maintain safety and accuracy.
  • Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Positioned patients for optimal comfort prior to procedures.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Answered appointment calls to streamline office operations.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Sterilized medical equipment after each procedure.
CNA, 01/2016 to 06/2019
Benedictine Health SystemWahpeton, ND,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas, and nursing stations.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Used mobility devices to transport patients.
  • Documented activities and recorded information in EMR system.
  • Administered medications to patients and performed follow-ups regarding prescriptions and supplements.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals when necessary.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Collected and documented vital signs to track current patient conditions.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Education and Training
High School Diploma: , Expected in 08/2009 to Petoskey High School - Petoskey, MI

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Resume Overview

School Attended

  • Petoskey High School

Job Titles Held:

  • Medical Assistant
  • Caregiver
  • Lead Medical Assistant
  • CNA


  • High School Diploma

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