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medical assistant resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards and has months of accelerated training inside a procedure room completing over a hundred successful procedures. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Skills
  • HIPAA Compliance
  • Understands Medical Procedures
  • Wound Care and Irrigation
  • ICD-10 Coding
  • Able to Lift 50 Pounds
  • Charting Expertise
  • Proper Sterilization Techniques
  • Decision Making
  • Problem Anticipation and Resolution
  • Multi-line Telephone System Operation
  • Treatment Room Preparation
  • Updating Medical Records
  • Procedure Assistance
  • Cleaning and Sanitizing
  • Critical Thinking
  • Wound Care
  • Clear Communication
  • Patient Relations
  • X-Ray Processing
  • Time Management
  • Radiation Safety Protocols
  • Equipment Positioning
  • Procedure Explanation
  • Basic Math
  • PPE Use
  • Radiologic Imaging
  • Medical Terminology
  • Passing Surgical Tools
  • Safely Disposing of Needles
  • Aseptic and Sterilization Techniques
  • Disposing of Biohazardous Waste
  • Sterile Field Preparation
  • Equipment Sterilization
  • Basic Life Support
  • Experience in Leadership
  • Supervision & Leadership
  • People Skills
  • First Aid/CPR
  • Fluent in Spanish
  • Team Building
  • Multitasking and Prioritization
Experience
05/2022 to Current
Medical Assistant Centura Health Pueblo, CO,
  • Cleaned and maintained medical equipment following procedures and standards.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Immobilized and positioned patients on examining table through verbal guidance and the use of safety equipment.
  • Helped patients feel comfortable with procedures by explaining steps and answering questions.
  • Kept count of controlled substances used during procedures.
  • Generated precise images of target body areas to aid physicians in diagnosing patients' issues using fluoroscopy.
  • Positioned X-Ray imaging equipment and adjusted controls to set exposure time and distance.
  • Operated fluoroscopic radiologic imaging equipment to produce images of body.
  • Handed instruments and supplies to surgeons and surgeons' assistants.
  • Washed and sterilized equipment using germicides and sterilizers.
  • Provided technical assistance to surgeons, surgical nurses or anesthesiologists.
  • Prepared patients for surgery by positioning on operating table and covering with sterile surgical drapes to prevent exposure.
  • Maintained proper sterile field during surgical procedures.
02/2021 to 05/2022
Front Desk Receptionist Archcare New York, NY,
  • Screening incoming employees and visitors for COVID-19 symptoms as well as administered rapid
  • COVID-19 tests when needed
  • Answered incoming phone calls helping direct calls to appropriate departments
  • Sanitized stations as well as medical equipment
  • Oversaw patient appointments including, meal preparation, transportation, and COVID-19 precautions for patients
  • Organized and managed monthly logs working with Infection Prevention in order to limit COVID-19 exposure in the work place.
  • Explained policies and procedures to visitors.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Completed basic bookkeeping and document filing.
  • Signed for packages, recorded deliveries and distributed to personnel.
07/2017 to 02/2020
Supervisor Ralph Lauren , ,
  • Advanced money handling knowledge; ex: safe handling, change orders, and register deposits
  • Oversees employee deployment, ensuring breaks are handled in a timely manner
  • Certified trainer having trained and filed paperwork for multiple new employees
  • Advanced knowledge of work place by handling all promotional/sales set up
  • Maintained positive working relationship with fellow staff and management.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
06/2016 to 10/2017
Retail Specialist Cargill, Inc. Monticello, ,
  • Handled both customer orders in store and over the phone
  • Maintained work area clean, organized, and kept proper quality control
  • Cashiered guests and managed customer concerns/complaints.
  • Computed purchases and received and processed cash or credit payment.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education and Training
Expected in 05/2015 to to
High School Diploma:
North Hollywood High School - ,
GPA:
Expected in to to
:
School for Advanced Studies Academy - ,
GPA:
Languages
Spanish:
Professional
Negotiated:

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Resume Overview

School Attended

  • North Hollywood High School
  • School for Advanced Studies Academy

Job Titles Held:

  • Medical Assistant
  • Front Desk Receptionist
  • Supervisor
  • Retail Specialist

Degrees

  • High School Diploma

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