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Medical Assistant Resume Example

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MEDICAL ASSISTANT
Summary

Dedicated and empathetic Medical Assistant offering over 8 years in direct patient care and medical office experience. Proficient at collecting specimens, conducting basic assessments and monitoring vitals. Expert with EHR system and skilled at learning new processes to meet unique office requirements. Excellent communication and interpersonal skills with patients, families and other healthcare professionals. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards.

Skills
  • Venipuncture and phlebotomy
  • HIPAA compliance
  • Inventory and supply management
  • Patient scheduling
  • Certified in Basic Life Support (BLS)
  • Data entry
  • Sterile technique
  • Customer Service
  • Electrocardiography (EKG)
  • Stocking supplies
  • Microsoft Office
  • Hospitality services
  • Collecting specimens
Experience
September 2016 to Current
Company NameCity, StateMedical Assistant
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Triaged patients' issues based on stated symptoms, basic assessments and documented vitals.
  • Coordinated timely refills for patients' prescriptions by obtaining authorizations and transmitting paperwork.
  • Prepared charts for clinic patients, including gathering all hospital records and test results.
  • Scheduled appointments for patients via phone and in person.
  • Educated patients about medications, procedures and physician's instructions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
September 2016 to Current
Company NameCity, StateMedical Assistant
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Used Practice Suite software to process patient payments and update accounts.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, and glucose testing.
  • Accurately recording vitals, such as blood pressure, oxygen, pulse, weight, and temperature.
  • Administered rapid tests such as Flu A/B, Strep test, and pregnancy test to help clinical staff assess conditions.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
July 2014 to August 2016
Company NameCity, StateMedical Assistant
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Educated patients about medications, procedures and physician's instructions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
July 2013 to March 2015
Company NameCity, StateMedical Administrative Assistant
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Managed medical practice administrative needs to provide patient satisfaction.
  • Employed online tracking systems to manage medical supply inventory, insurance records, patient charts and company files.
  • Addressed, documented and responded to incoming correspondences to address client queries.
  • Updated patient accounts and information daily.
  • Scheduled radiology exams for patients.
  • Reached out to patients day before scheduled appointments to confirm times and instructions.
  • Confirmed patient information, collected copays and verified insurance.
Education and Training
March 2020
Howard Community College
City, State
High School Diploma
Howard Community College
City, StateSome College (No Degree)
July 2012
FotuhiOnukoguOnyewuChukwuemekaJamachiMedTech Institute
CityMedical Assisting
Diploma
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Resume Overview

School Attended

  • Howard Community College
  • FotuhiOnukoguOnyewuChukwuemekaJamachiMedTech Institute

Job Titles Held:

  • Medical Assistant
  • Medical Administrative Assistant

Degrees

  • High School Diploma
    Some College (No Degree)
    Medical Assisting Diploma

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