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Medical Assistant Resume Example

Resume Score: 80%

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MEDICAL ASSISTANT
Professional Summary

Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Detail-oriented and knowledgeable with patient care. Skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities.

Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. . Organized and efficient office management, supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.

Organized Office Manager with over 10 years of experience in healthcare field. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in Health care. Offering these skills and strong work ethic.

Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Skills
  • Simple Dressings
  • Monitoring Patient Progress
  • Inventory and Supply Management
  • Infection Control and Aseptic Procedures
  • Chronic Disease Management
  • Completing Insurance Forms
  • Medical Billing and Coding
  • Medical office administration
  • Medical transcription
  • Insurance claims
  • EMR / EHR
  • Regulatory Compliance
  • Compassionate
  • Direct Patient Care
  • Account Management
  • Patient Scheduling
  • Case Management
  • Strategic Planning
  • Workflow planning
  • Data Entry
  • Presentation design
  • Bookkeeping
  • Data Management
  • Staff Management
  • Documentation and control
  • Budgets
  • Operational Improvement
  • Relationship Development
Work History
Medical Assistant, 07/2014 to Current
Company Name – City, State

1. Greets, screens, schedules, and directs patients to exam rooms.

2. Obtain, verify, and update patient information and health history. a. Collects and charts patient information into the medical record as reported by the patient, to include a review of the current medication list.

3. Patient care responsibilities may include: a. Assists patients with ambulation, transfers, assistive device instruction, body mechanic instruction, and activities of daily living. b. Obtains patient vital signs, administer basic wound and first aid, therapeutic modalities, i.e. nebulizer treatment, etc., phlebotomy and point of care testing (including CLIA-waived testing). c. Administers subcutaneous injection, intramuscular injection, and intradermal injection, and medication administration (with the exception of narcotics). d. Electrocardiography includes placement of electrodes and obtaining EKG. e. Minor surgery assists, includes surgical tray set-up pre/post-surgical care, and suture removal. f. Specimen handling; i.e. urine, throat, vaginal, stool, and sputum.

4. Environmental responsibilities may include: a. Sets-up instruments and equipment according to department protocols. b. Aseptic/sterile technique and basic decontamination, instrument wrapping, cleaning of exam/procedure room/instruments/and equipment between patient visits to maintain infection control requirements. c. Ordering, sorting, storing supplies, and restocking exam/procedure rooms.

5. Clerical responsibilities may include: a. Sending/receiving patient medical records, obtaining lab/X-ray reports, hospital or clinic notes, referral information, and completing forms/requisitions as needed to ensure provider availability. b. Scheduling appointments, verifying insurance coverage and pre-authorizations, managing and updating charts to ensure information is complete and filed appropriately.

6. Acts as the backup receptionist.

7. Assists with peer development and new hire preceptor-ship.

8. Provides an active supportive role in the clinic's process improvement initiatives.

Office Manager , 11/2011 to 07/2020
Company Name – City, State
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Optimized office schedule to balance team workloads, group productivity and financial targets.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Created and implemented organizational policies and procedures.
  • Produced highly accurate internal and external letters and memoranda.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Conferred with insurance company representatives to expedite payments and resolve filing issues, keeping aging balances low and office finances strong.
  • Ensured compliance with OSHA and HIPAA regulations.
  • Consulted with healthcare professionals on business decisions.
Office Manager, 11/2011 to 07/2014
Company Name – City, State
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Handled all incoming business and client requests for information.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Maintained computer and physical filing systems.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Leveraged advanced skills and training to support operational needs of multiple departments.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Received, screened and routed incoming calls.
  • Constructed new payment systems for online orders to optimize website shopping and boost sales.
Education
High School Diploma: Expected in 12/2020
Walden University - City

National Society of Leadership and Success

Multiple semesters with Honor list

GPA 3.75

Applied Sciences With Medical Assisting , 11/2011
Kaplan University
  • Graduated magna cum laude
  • Dean's List November 2011
General Studies , 06/2000
Central High School - City
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Walden University
  • Kaplan University
  • Central High School

Job Titles Held:

  • Medical Assistant
  • Office Manager

Degrees

  • High School Diploma : Expected in 12/2020
    Applied Sciences With Medical Assisting , 11/2011
    General Studies , 06/2000

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