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Medical Assistant Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

I am a highly motivated and committed with a proven history of superior performance at individual, team and organizational levels within the Medical Assistant field. I possess a strong ability to multitask and prioritize workloads with little or no supervision. I maintain a professional mindset with extra attention to detail in order to promote a positive work environment. I have over ten years of experience in the customer service industry which allows me to be more understanding of others and aware of their needs. Working in a fast paced environment is one of my strongest attributes. Being a Medical Assistant consists of providing the best care possible while acknowledging the patients needs.

Skills
  • Medical office administration
  • EMR / EHR
  • CPR
  • Payment collection
  • Efficient and reliable team player
  • Patient Scheduling
  • Medical Records
  • Scheduling
  • Insurance Knowledge
  • Billing
  • Trustworthy
  • Payment Collection and Processing
  • Patient Care
  • Understanding of Medical Ethics
  • Managing Patient Records
  • Medical Records Review
  • Flexible & Adaptable
  • Teamwork
  • Responsible
  • Excellent work ethic
Work History
02/2020 to Current Medical Assistant Cci Health & Wellness Services | Greenbelt (Greenway), MD,
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Scheduled appointments, registered patients and took payments before rooming patients.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Prepared initial patient charts for admission.
  • Gathered forms, copied insurance cards and verified insurances to collect patient information for billing and insurance filing.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Called and faxed pharmacies to submit prescriptions and refills.
04/2018 to 07/2018 Attorney Assistant Susana B Luna & Associates | City, STATE,
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Supported efficient meetings by organizing spaces and materials.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Scheduled and confirmed appointments.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone or postal mail.
  • Assisted with translating documents from Spanish to English for legal purposes.
03/2010 to 04/2018 Restaurant Waitress Huckleberry's Breakfast And Lunch | City, STATE,
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
06/2008 to 10/2013 Restaurant Waitress Chevy's Fresh Mex | City, STATE,
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Education
Expected in 12/2020 Certificate | Medical Assistant San Joaquin Valley College , Salida, CA, GPA:
Expected in 06/2008 High School Diploma | Ceres High School, Ceres, CA GPA:

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Resume Overview

School Attended
  • San Joaquin Valley College
  • Ceres High School
Job Titles Held:
  • Medical Assistant
  • Attorney Assistant
  • Restaurant Waitress
  • Restaurant Waitress
Degrees
  • Certificate
  • High School Diploma