Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Detail-oriented and knowledgeable MA skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational Spanish abilities.

  • EMR / EHR
  • Insurance claims
  • Simple Dressings
  • Inventory and Supply Management
  • Infection Control and Aseptic Procedures
  • Diagnostic Equipment Expertise
  • Medical Billing and Coding
  • CPR
  • OB/GYN procedures
  • Medical Records Management
  • Patient-focused care
  • Assisting with physical exams
  • Direct Patient Care
  • Laboratory maintenance
  • Therapeutic procedures
  • Using a centrifuge
  • Phlebotomy
  • Point of care testing
  • Lab equipment operation
Work History
06/2018 to Current
Medical Assistant Discovery Health Md Puyallup, WA,
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Oriented and trained new staff on proper procedures and policies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Prepared and administered medications to alleviate patient symptoms.
  • Assisted physicians in follow-through of care.
  • Scheduled and accompanied clients to medical appointments.
  • Offered age-appropriate patient care before, during and after exams.
  • Identified test discrepancies.
  • Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
  • Measured patient pulse oximetry.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to Primary Care Providers.
  • Obtained pre- and post-treatment vital signs and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Escorted patients to examination rooms.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Collected histories, vitals and current complaints via patient interviews.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Operated cardiac imaging and monitoring equipment.
  • Ordered and prepared reagents and supplies.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Tested and recorded blood glucose levels.
  • Attended required training, education and meetings.
  • Participated in Continuous Quality Improvement (CQI) activities.
04/2016 to Current
Elder, Palliative and Hospice Care Us Oncology, Inc. Tomball, TX,
  • Reported and recorded observations and results of treatments, tests, procedures and specimens to facilitate care plan.
  • Maintained safe and sanitary work stations and equipment to reduce spread of germs, bacteria and other pathogens.
  • Supplied incontinent care, ambulation, range of motion, communication and other wellness needs to support bodily functions and meet physical therapy goals.
  • Offered quality nursing care to residents to promote rights, dignity and freedom of choice.
  • Bathed, dressed, groomed, toileted and fed residents to support activities of daily living.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Documented vitals, behaviors and medications in client medical records.
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Conferred with Families to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
02/2005 to 05/2020
Clinical Educator B.E.S.T. Birth Emergency Skills Training City, STATE,
  • Analyzed clinical settings' effectiveness in helping students achieve course and program outcomes.
  • Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
  • Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
  • Collaborated with MD, CNM, RN, CMP, LM instructors to implement best practices to enhance student learning.
  • Supervised students when administering medications to maintain patient safety.
  • Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
  • Increased learning initiatives by educating students using Medical Model methods and laboratory studies.
  • Conducted clinical simulations and provided feedback for each individual student.
  • Implemented new educational techniques to boost student comprehension while reducing learning time.
  • Evaluated students' competencies through written assignments and examinations.
  • Distributed course syllabus and communicated course standards and learning objectives to students.
  • Implemented instructional presentations to communicate coursework goals.
  • Instructed and coached students to help overcome academic issues and personal challenges.
  • Incorporated instructional aids and motivational strategies to eradicate learning gaps.
01/1991 to 06/2018
Midwife, Infant and Maternal Care Self Employed City, STATE,
  • Watched vital signs, checked for comfort levels and monitored emotional states of mothers before, during and after labor.
  • Introduced comprehensive care to increase patient comfort and streamline birthing processes.
  • Assisted in over 700 successful births and provided post-partum counseling for struggling families to increase happiness and health of newborns and mothers.
  • Checked general and mental health and overall comfort of mothers in prenatal appointments.
  • Directed parents and newborns to physicians without causing parent alarm based on problematic test results and health conditions of babies and mothers.
  • Promoted benefits of breastfeeding and offered education on proper positioning, latching and breast care.
  • Coached over 700 women through final stage of labor and delivered over 700 newborns in family-oriented settings.
  • Informed families on potential risks and overall benefits of Home, Birth Center, Hospital births.
  • Met with mothers to design individualized birth plans in terms of health concerns, birthing desires and potential problems.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Expected in 06/1983
High School Diploma:
Pasadena High School - Pasadena, CA
Expected in
Associate of Arts: Health And Human Services
Los Angeles City College - Los Angeles, CA
  • Coursework in Health, Psycology and Counselling

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School Attended

  • Pasadena High School
  • Los Angeles City College

Job Titles Held:

  • Medical Assistant
  • Elder, Palliative and Hospice Care
  • Clinical Educator
  • Midwife, Infant and Maternal Care


  • High School Diploma
  • Associate of Arts

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