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Medical Assistant Resume Example

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MEDICAL ASSISTANT
Summary

Dedicated and empathetic offering years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals. Empathic, effective and motivated able to combine clinical experience with compassion to meet challenges facing today's healthcare organizations. Looking to join medical team dedicated upholding highest standards of patient care. Knowledgeable medical office professional with strong background in environments, advanced skills and Certification. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Ambitious student pursuing degree eager to contribute developed knowledge in role. Skilled in [Skill] and in settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • HIPAA compliance
  • Inventory and supply management
  • Medical billing
  • Advanced anatomy knowledge
  • Charting expertise
  • Patient toileting
  • Understands medical procedures
  • Documentation procedures expert
  • Venipuncture and phlebotomy
  • Clinical applications
  • Ultrasound physics
  • Quick problem solver
  • Calm and level-headed under duress
Experience
Medical Assistant / Pacific Medical CareSan Diego, CA
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Worked in collaboration with radiologists, sonographers and other healthcare team members.
  • Used software to process patient payments and update accounts.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Participated in maintenance of safe conditions within facility and other related areas, including performing several tasks.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Prepared, stained, cover slipped and catalogued cytology specimens.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Assisted with technical treatments and entered information in patient records and charts.
  • Prepared equipment and positioned patients for cardiac catheterization and other invasive procedures.
  • Trained patients on how to properly operate medical equipment.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Carefully prepared, reviewed and submitted patient statements.
  • Supervised both clinical and administrative duties in medical office setting,
Drug Counselor / Pac Bay RecoverySan Diego, CA
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Identified treatment goals based on individual diagnosis and history.
  • Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
  • Supported and counseled clients with drug and alcohol addiction.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Conducted individual and group therapy sessions for outpatient clients.
  • Collected urine samples from clients to test for substances.
  • Worked closely with drug court staff in designing treatment plans specific to client needs.
  • Maintained thorough clinical treatment notes.
  • Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
  • Conducted chemical dependency program orientation sessions
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
Server / Four Seasons AviaraLa Costa, CA
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Provided exceptional service to customers per day at establishment.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Greeted newly seated guests quickly and efficiently.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Education and Training
Palomar College - San Marcos, CA05/2016Drug And Alcohol Certificate: AOD Counseling
Torrey Pines High School - Del Mar, CA06/2004High School Diploma
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Resume Overview

Companies Worked For:

  • Pacific Medical Care
  • Pac Bay Recovery
  • Four Seasons Aviara

School Attended

  • Palomar College
  • Torrey Pines High School

Job Titles Held:

  • Medical Assistant
  • Drug Counselor
  • Server

Degrees

  • Palomar College - San Marcos, CA 05/2016 Drug And Alcohol Certificate : AOD Counseling
    Torrey Pines High School - Del Mar, CA 06/2004 High School Diploma

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