Medical Assistant Resume Example
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MEDICAL ASSISTANT
Summary
Dedicated and empathetic Medical Assistant offering 10 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Skills
- Catheter change and preparation
- Inventory and supply management
- Proper sterilization techniques
- Venipuncture and phlebotomy
- Vital sign monitors
- EKG set up and monitoring
- Medical terminology
- Quick problem solver
- Team management and supervision
Education and Training
Chattanooga State Community CollegeCity,State,Medical Assisting, 05/2009
High School DiplomaSequatchie County High SchoolCity,State,05/2008
Experience
Advanced UrologyMedical Assistant | Snellville , GA02/2012 to 12/2012
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
- Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
- Recorded vital signs and medical history for 25-30 patients each 8 hour day.
- Sterilized medical instruments as needed.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Installed and precisely calibrated biomedical equipment.
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Positioned patients for optimal comfort before procedures.
- Assisted patients in preparation for examinations, assessing and recording vital signs.
- Assisted with technical treatments and entered information in patient records and charts.
- Administered rapid tests such as Flu and Strep test
- Trained patients on how to properly operate medical equipment.
Tallahassee Memorial Healthcare, Inc.Specimen Collector | Tallahassee , FL01/2013 to 12/2014
- Received and routed results to proper personnel.
- Processed specimens and prepared each for shipment to testing laboratories.
- Maintained compliance with standards for patient confidentiality, work accuracy and infection control.
- Performed basic procedures using in-office testing equipment.
- Reviewed patient data, prepared data reports and signed off on release of information requests.
- Managed departmental inventory and supply ordering.
Advanced UrologyMedical Assistant | Lawrenceville , GA01/2015 to 01/2018
- Organized charts, documents and supplies to maintain team efficiency.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Assessed, documented and monitored vital signs
- Performed routine tests such as urinalysis, phlebotomy, finger sticks for glucose and hemoglobin testing
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Maintained clean and organized work area with adequate supplies and reagents.
- Troubleshot malfunctioning equipment and test systems.
- Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
- Sterilized medical equipment after each procedure.
- Educated patients about medications, procedures and physician's instructions.
Crozer-Keystone Health SystemPractice Manager | Upland , PA11/2017 to Current
- Coordinated financial operations, including budgeting, accounting, expenses, and financial reporting.
- Mentored and coached interns and newly hired team members on office procedures and the computer system.
- Addressed any patient or team member concerns immediately.
- Motivated staff by offering direction and providing constructive feedback.
- Assisted with the development of regulatory compliance systems.
- Checked entire office and waiting areas regularly to provide clean and organized surroundings.
- Complied with OSHA and HIPAA regulations.
- Ordered all supplies needed and kept tabs on inventory levels.
- Created and implemented policies and procedures for effective practice management.
- Communicated with patients with compassion while keeping medical information private.
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Resume Overview
School Attended
- Chattanooga State Community College
- Sequatchie County High School
Job Titles Held:
- Medical Assistant
- Specimen Collector
- Practice Manager
Degrees
- High School Diploma
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