Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Knowledgeable medical office professional with exceptional background over 6+ years handling clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Diligent Student pursuing a LVN degree eager to continue developing knowledge in nursing role. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
Charting expertise
Medical billing
Inventory and supply management
Medical terminology knowledge
Bilingual in Spanish
Venipuncture and phlebotomy
Experience
11/2018 to 06/2020
Medical AssistantComprehensive Community Health Centers – North Hollywood, CA,
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Assisted physicians by preparing patients for procedures, including ultrasound, phlebotomy, glucose testing and biopsies.
Scheduled surgical procedures for patients by reviewing surgeon schedules, surgery center availability and type of surgery being performed. (Sterilization, fibroid, D&C, Cyst removals, to mention some)
Entered insurance information and flagged out-of-network coverage information in computer system.
Received payment and posted to appropriate customer accounts.
Obtained signatures and collected completed pre-operative consent and HIPAA forms from patients.
Sent H&P form and other patient information to surgery facility.
Coordinated tests such as pre op.
Arranged and scheduled post-operative visits during appropriate timeframe after surgery.
Reported patients' status to doctors and monitored completion of treatment plan.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
07/2015 to 10/2018
Registered Medical AssistantAtrium Health – Bennettsville, SC,
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Used Cerner and Athena Healthcare to document calls and schedule appointments.
Managed more than 40 incoming calls per day.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Made phone calls and sent emails to establish leads.
Boosted fundraising donations by $100, which increased outreach and participation in Diabetes Walk 2015.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Selected equipment for use in ultrasound setup according to specifications of examination.(Goiter US, thyroid biopsies)
Assisted with technical treatments and entered information within patient records and charts.
Organized charts, documents and supplies to maintain team efficiency.
Educated patients about medications, procedures and physician's instructions.
Completed clinical procedures and gathered patient data for interpretation by physician.
Kept facility stocked with necessary supplies, equipment and instruments.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Prepared prescription refill requests on behalf of physician to prevent lags.
Acted as liaison between physician and patient, answering questions and delivering test results.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
Scheduled peer to peer reviews for physicians to discuss medical necessity with insurance providers.
Contacted insurance companies to obtain necessary preauthorizations needed for upcoming tests and procedures.
Assisted team members by demonstrating key features in Athena Healthcare.
to
Medical AssistantComprehensive Community Health Centers – Highland Park, CA,
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Completed clinical procedures and gathered patient data for interpretation by physician.
Kept facility stocked with necessary supplies, equipment and instruments.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Administered rapid tests such as glucose testing and strep to help clinical staff assess conditions.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Contacted pharmacies to submit and refill patients' prescriptions.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Communicated with patients by phone and via written correspondence.
Batch-scanned and indexed patient charts to improve data availability while maintaining security.
Prepared prescription refill requests on behalf of physician to prevent lags.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
to
Medical AssistantComprehensive Community Health Centers – Glendale, CA,
Created and maintained accurate and confidential patient files according to regulatory mandates.
Employed online tracking systems to manage medical supply inventory, insurance records, patient charts and company files.
Verified insurance coverage, obtained preauthorizations and updated charts in Availity and Medicare/Medicaid website.
Confirmed patient information, collected copays and verified insurance.
Reviewed, updated and produced financial documentation like invoices and reports.
Managed physician calendar, including scheduling patient appointments and procedures.
Scheduled radiology exams for patients.
Reached out to patients day before scheduled appointments to confirm times and instructions.
Updated patient accounts and information daily.
Completed registration quickly and cordially for all new patients.
Conducted patient intake interviews to collect medical information and insurance details.
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Compiled physical and digital documents, charts and reports to meet business and patient need.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Supervised both clinical and administrative duties in medical office setting, including Inventory, specimens pick ups and bank deposits.
Education and Training
Expected in
: Business Administration University of Puerto Rico - Humacao - Humacao, PR GPA:
Expected in 11/2013
Certificate: Medical Assisting Everest University - Orlando, FL, GPA:
Expected in 03/2021
License: Practical Nursing Concorde Career College - Grand Prairie, TX, GPA:
Certifications
BLS Provider Certification AHA Renewal date 20/2022
AMT Registered Medical Assistant Renewal date 01/2023
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