LiveCareer-Resume

medical assistant resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Highly motivated and committed service representative with proven history of superior performance at individual, team and organizational levels. Accomplished in conflict resolution. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring proven skills to effectively fill the role in your company and exceed expectations.

Skills
  • Medical office administration
  • EMR / EHR
  • Medical Billing and Coding
  • Inventory and Supply Management
  • Diagnostic Equipment Expertise
  • Phlebotomy
  • Medical Records Management
  • Patient Scheduling
  • Account management
  • Knowledge of EKG rhythm interpretation
  • OB/GYN procedures
  • CPR
  • Point of care testing
Work History
Medical Assistant, 10/2021 to Current
Anthem, Inc.Conway, AR,
  • Medical Billing/Coding, Prior Authorizations and Pre-certifications
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Prepared initial patient charts for admission.
  • Taught patients about medications, procedures and care plan instructions.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Manager, 01/2019 to 10/2021
AdpLos Angeles, CA,
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Responsible for day-to-day operations including inventory management, crew training, scheduling, and quality control of all food
  • Responsible for all kitchen development
  • Promoted sales in the community
  • Efficiently resolved all problems or concerns to the satisfaction of all involved parties
  • Scheduled and directed staff in daily work assignments to maximize productivity
  • Developed and maintained exceptional customer service standards
  • Preformed check outs of all drivers to ensure that all money was accounted for
  • Continually monitored store and took appropriate actions to ensure service standards were consistently met
  • Maintained performance standards during high-volume, faced-paced operations
Lead Medical Assistant, 01/2020 to 07/2021
Advocate Aurora HealthAurora, IL,
  • Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Documented patient information in EMR and prepared paperwork for medical staff.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
  • Assisted physicians and nurses with clinical procedures following safe practices.
  • Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Prepared and administered medications to alleviate patient symptoms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Junior Designer, 06/2017 to 01/2019
CircleMadison, WI,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Informed customers about special promotions and provided detailed information for various products.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Responded to customer requests for products, services and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Operated cash register, scanner and computer equipment to itemize and total customer purchases; collected payments and made changes for cash transactions; balanced drawer at the end of each shift.
  • Assisted with store stocking, floor-sets and opening/closing procedures.
  • Set up/tore down weddings and events under strict time limits
  • Delivered flowers at or before the promised time
  • Handled company facebook and website
  • Priced all incoming inventory
  • Processed fresh flowers
Education
Associate of Arts: Business, Expected in 05/2022 to Lorain County Community College - Elyria, OH
GPA:
  • Dean's List
  • Received Trustee Scholarship
: Medical Assisting, Expected in 02/2020 to Ross Medical Education Center - Elyria,OH,
GPA:

Focused in Administrative and Clinical roles

: Real Estate, Expected in 12/2021 to Lorain County Community College - Elyria, OH
GPA:

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Resume Overview

School Attended

  • Lorain County Community College
  • Ross Medical Education Center
  • Lorain County Community College

Job Titles Held:

  • Medical Assistant
  • Manager
  • Lead Medical Assistant
  • Junior Designer

Degrees

  • Associate of Arts

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