medical assistant resume example with 14+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Skills
Excellent communications skill in both English and Spanish. Classes taken in Prevention and Managing Crisis Situations. Able to to communicate and collaborate with all levels of senior management,colleagues,patients and their families to ensure positive outcomes while addressing needs. Team leader and player. Computer literate in Microsoft word,emdeon, emr, allscripts,Data Entry,typing
Experience
Medical Assistant, 04/2022 to Current Midland Care Connection – Kansas City, KS,
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Organized charts, documents and supplies to maintain team productivity.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Scheduled appointments for patients via phone and in person.
Administered allergy injections,flu shots and preformed pfts.
Measured vital signs and took medical histories to prepare patients for examination.
Registration Clerk, 08/2022 to 11/2022 Meadville Medical Center – Meadville, PA,
Welcomed patients to facility and assisted with registration sign-in process.
Responded to incoming department phone calls and directed callers to appropriate team members based on need.
Explained forms and documents to patients, guardians and family members, distributing copies and confirming comprehension.
Maintained HIPAA compliance and integrity of hospital policies and procedures.
Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
Greeted visitors and ascertained purpose of visit, issuing needed credentials and directing to appropriate staff or department.
Provided customer service support and advice on regulations and requirements regarding various registration programs.
Politely and personably welcomed incoming clients and offered seats prior to beginning registration process.
Maintained confidentiality of patient information by adhering to HIPAA and procedures.
Emergency Room Registration, 12/2014 to 01/2021 Amita Health – Rochester, MI,
Exceeded customer satisfaction by finding creative solutions to problems.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Developed in-service educational materials.
Supported healthcare applications by monitoring security, performance and reliability.
Met needs of physicians and other treating team members with timely retrievals of patient medical records.
Protected medical information against unauthorized access, loss or corruption by consistently following security protocols.
Certified Medical Assistant, 05/2007 to 12/2014 Montefiore Hospital – City, STATE,
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Organized charts, documents and supplies to maintain team productivity.
Educated patients about medications, procedures and physician's instructions.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Measured vital signs and took medical histories to prepare patients for examination.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Education and Training
Bachelor of Science: Public Health, Expected in 06/2014 to Monroe College - The Bronx, NY GPA:
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