Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
01/2010 to Present Medical Assistant Harbor Corporation | Elyria, OH,
  • Designed and implemented procedures for Prior Authorization and arbitration for appeals.
  • Selected as an exemplar, by management, to train staff in office procedures, including patient care Perform all Quality Control (QC) and College of American Pathologist (CAP) certification surveys.
  • Manage patient care activities in multiple clinics to include: Dermatology Travel Procedure Urgent Care / Walk-In Assist Physicians with patient care Perform routine laboratory tests and sample analyses; Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing; Explain treatment procedures, medications, diets, or physicians' instructions to patients; Wound care.
  • Obtain and record in medical records, patient information to include: Medical history; Vital statistics; and Lab and other test results.
  • Manage patient medications such as: Authorizing drug refills; Providing prescription information to pharmacies; Prepare and administer medications as directed by a physician; Prepare, clean, and restock treatment rooms.
  • Maintain medical instruments and supplies.
  • Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
  • Set up medical laboratory equipment.
  • Perform general office duties.
  • Inventory and order medical, lab, or office supplies or equipment.
08/2003 to 09/2008 Manager Imperial Parking Corporation | New York, NY,
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Determine price schedules and discount rates.
  • Review operational records and reports to project sales and determine profitability.
  • Monitor customer preferences to determine focus of sales efforts.
  • Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Always met or exceeded sales goals.
  • Motivated Staff to increase productivity and revenue.
  • Team leader and Staff supporter.
  • Structure of management style stimulates and motives employees.
07/1989 to 11/1995 Embryology and Andrology Tech/Medical Technologist Montgomery Fertility Institute | City, STATE,
  • Conduct chemical analysis of body fluids, including blood, urine, or spinal fluid, to determine presence of normal or abnormal components.
  • Analyze laboratory findings to check the accuracy of the results.
  • Enter data from analysis of medical tests or clinical results into computer for storage.
  • Operate, calibrate, or maintain equipment used in quantitative or qualitative analysis, such as spectrophotometers, calorimeters, flame photometers, or computer-controlled analyzers.
  • Establish or monitor quality assurance programs or activities to ensure the accuracy of laboratory results.
  • Set up, clean, and maintain laboratory equipment.
  • Provide technical information about test results to physicians, family members, or researchers.
  • Supervise, train, or direct lab assistants, medical and clinical laboratory technicians or technologists, or other medical laboratory workers engaged in laboratory testing.
  • Collect and study blood samples to determine the number of cells, their morphology, or their blood group, blood type, or compatibility for transfusion purposes, using microscopic techniques.
  • Select and prepare specimens and media for cell cultures, using aseptic technique and knowledge of medium components and cell requirements.
  • Develop, standardize, evaluate, or modify procedures, techniques, or tests used in the analysis of specimens or in medical laboratory experiments.
  • Harvest cell cultures at optimum time, based on knowledge of cell cycle differences and culture conditions.
  • Conduct medical research under direction of microbiologist or biochemist.
  • Also designed and implemented the Donor Egg and Donor Sperm Programs.
  • Performed Endocrine studies for all patients.
  • Performed all Assisted Reproductive Technologies, i.e.
  • ICSI, ZIFT, GIFT, IVF and embryo biopsies.
Expected in Masters | Leadership Educational Organizations American Intercontinental University, , GPA:
Leadership Educational Organizations Online *Focused on Project Management, Strategic Planning and Instructional Design. *Two-year program completed a in ten months.
Expected in Bachelor of Science | Biology Longwood University, Farmville, VA GPA:
Biology Part of a program to boost student development and involvement with the University.
Professional Affiliations
Additional Information
  • Established a club motivating students to become active in philanthropic activities with the elderly as well as motivating large groups of students to remain active through outdoor activities. Additional Skills Phlebotomy Recognition Identified, by name, in patient surveys to go above and beyond in the care of the patients Numerous letters of recognition from patients for receiving outstanding care
advertising, arbitration, aseptic technique, biochemist, commodities, Resolve customer complaints, Dermatology, direction, electrocardiogram (EKG), experiments, focus, general office duties, Instructional Design, Inventory, laboratory equipment, laboratory tests, laboratory testing, Team leader, office, Pathologist, patient care, Project Management, quality assurance, Quality Control, real estate, research, sales, staffing, statistics, Strategic Planning, surveys, type, Urgent Care, Wound care, x-ray

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School Attended

  • American Intercontinental University
  • Longwood University

Job Titles Held:

  • Medical Assistant
  • Manager
  • Embryology and Andrology Tech/Medical Technologist


  • Masters
  • Bachelor of Science

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