- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Dedicated and empathetic individual offering direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals. Dependable medical team member with experience in office settings. Talented at supporting office operations and physicians by coordinating patient information, Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. Attentive Teller with [Number] years of experience in assisting customers to meet financial needs and referring customers to partners. Personable communicator talented in building rapport with customers by offering to assist in answering questions and providing details of product and service offerings. Driven to maintain confidentiality of bank records and client information.
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Hospital Sisters Health System - Corporate – Maryville, IL,
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Batch-scanned and indexed patient charts.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Troubleshot malfunctioning equipment and test systems.
- Improved patient care and daily task efficiency resulting in smoother operations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
- Assisted with technical treatments and entered information in patient records and charts.
- Assisted patients in preparation for examinations, assessing and recording vital signs.
First United Bank & Trust Co – Tulsa, OK,
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Answered calls timely to answer customer questions.
- Recognized by management for providing exceptional customer service.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Performed site evaluations, customer surveys and team audits.
- Created agendas and communication materials for team meetings.
- Documented, reported, and followed up on discrepancies.
- Controlled and rectified all debit card matters, including pin reorders and ordering new debit cards for customers.
- Adhered to all regulatory requirements and maintained confidentiality of customers.
- Trained and mentored new transaction coordination team members and continually expanded knowledge and expertise via continuing education.
PNC Bank – City, STATE,
- Received regional branch recognition award for outstanding customer service.
- Managed customer referrals to help financial services team members capitalize on sales changes.
- Processed treasury, tax and loan payments.
- Reported daily averages and shortages to operations department.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Reduced errors by more than 50% by double checking transactions and using teller.
- Processed cash withdrawals.
- Supplied tellers with coin and currency as needed.
- Balanced daily cash deposits and vault inventory with zero error rate.
Franklin County High School - Eastpoint, FL
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School Attended
- Eastern Gateway Community College
- Franklin County High School
Job Titles Held:
- Medical Assistant
- Head Bank Teller
- Teller
Degrees
- Some College (No Degree)
- High School Diploma
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