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medical assistant resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dedicated and empathetic Medical Assistant offering 20 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills
  • HIPAA compliance
  • Charting expertise
  • Documentation procedures
  • Patient skin and nail care
  • Understands medical procedures
  • Proper sterilization techniques
  • Wound care and irrigation
  • Quick problem solver
  • Advanced radiology knowledge
  • Vital sign monitors
  • Preparing specimens and samples
  • Restocking lab supplies
  • Patient scheduling
  • Specimens collection and processing
  • Sterile technique
  • Bilingual in Spanish
  • Patient-handling equipment
  • Conflict resolution abilities
  • Stocking supplies
  • Reliable transportation
  • Customer Service
  • Medical terminology
  • X-ray
  • Surgery scheduling
Experience
Medical Assistant, 01/2017 - Current
Hospital Sisters Health System - Corporate Altamont, IL,
  • Assisted physicians by preparing patients for procedures, such as partial and complete nail removals, and injections.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Performed x-ray to assist diagnosis.
  • Tracked and managed inventory for exam rooms and expiration logs.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Sterilized medical equipment after each procedure.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Prepared equipment, positioning patients for invasive procedures such as permanent nail removal and minor office surgeries.
  • Completed clinical documentation in accordance with agency guidelines.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Escorted patients to examination rooms and documented medical histories.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Sterilized medical instruments to streamline procedural use.
  • Educated patients about medications, procedures and physician's instructions.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Practice Manager/Medical Assistant, 11/2009 - 12/2014
Hospital Sisters Health System - Corporate De Pere, WI,
  • Mentored and coached interns and newly hired team members on office procedures and computer systems.
  • Communicated with patients with compassion while keeping medical information private.
  • Coordinated financial operations, including budgeting, accounting, expenses and financial reporting.
  • Motivated staff by offering direction and providing constructive feedback.
  • Complied with DOT, OSHA and HIPAA regulations.
  • Addressed any patient or team member concerns immediately.
  • Ordered all supplies needed and kept tabs on inventory levels to reduce expenses.
  • Consulted with clinicians to develop business strategy, to be serve the employers that we serviced.
  • Cultivated close working relationships with the entire staff, including Physicians , and Medical Assistant.
  • Supported the entire practice's staff, which boosted efficiency and improved the overall process flow.
  • Developed and implemented policies and procedures for the facility, under Dot regulations
  • Created and maintained electronic record management (EMR) systems to store data and develop reports.
  • Developed policies to align procedures with medical assistants , for following dot and non-dot state and federal guidelines.
  • Resolved conflicts promptly among physicians, medical assistant and companies to keep on task.
  • Directed daily operations at facility caring for more than 8 individuals.
  • Recruited well-qualified candidates to fill vacancies and offer excellent care.
  • Worked closely with Operations Manager to maintain day-to-day operations.
  • Educated medical assistant on changes and policies under workers compensation.
Medical Assistant, 01/2000 - 12/2009
Caduceus Occupational Medicine City, STATE,
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, and pulmonary function tests.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Processed and produced x-ray, drug screens, breath alcohol, hearing test, visions test, to assist in hiring for new employees.
  • Reported current physical and drug testing results to appropriate sources.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Maintained and calibrated lab instruments and equipment to streamline use.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Sterilized medical equipment after each procedure.
  • Prepared equipment, positioning patients for invasive procedures such as lacerations.
  • Printed and filed examination data records according to HIPAA patient standards.
Education and Training
J.D.: Medical Assisting, Expected in 06/1990
-
National Education Center - Philadelphia, PA,
GPA:
Status -
  • Diploma
High School Diploma: , Expected in 06/1988
-
Olney High School - Philadelphia, PA,
GPA:
Status -
Additional Information

References upon request

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Resume Overview

School Attended

  • National Education Center
  • Olney High School

Job Titles Held:

  • Medical Assistant
  • Practice Manager/Medical Assistant
  • Medical Assistant

Degrees

  • J.D.
  • High School Diploma

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