medical assistant resume example with 1 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Dedicated Medical Assistant and nursing student skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. My journey doesn't stop here being a medical assistant I am continuing my journey into the medical field and ready for what opportunity I am apart of next.

  • Medical Billing
  • Charting Expertise
  • Understands Medical Procedures
  • Advanced Anatomy Knowledge
  • HIPAA Compliance
  • Patient Feeding
  • Patient Toileting
  • Documentation Procedures Expert
  • Grooming and Bathing Assistance
  • Inventory and Supply Management
  • Able to Lift [Number] Pounds
  • Patient Skin and Nail Care
  • Proper Sterilization Techniques
  • Professional Bedside Manner
  • Dictation and Transcription
  • Completing Insurance Forms
  • Time Management
  • Multitasking and Prioritization
  • Problem Anticipation and Resolution
  • Patient Relations
  • Multi-line Telephone System Operation
  • Operating EKG Equipment
  • Critical Thinking
  • Wound Care
  • Updating Medical Records
  • Routine Laboratory Testing
  • Appointment Scheduling
  • Social Perceptiveness
  • Diagnostic Testing
  • Treatment Room Preparation
  • Decision Making
  • Clear Communication
  • Procedure Assistance
  • Coordinating Drug Refills
  • X-Ray Processing
  • Check-In and Check-Out Procedures
  • Pharmacy Relations
  • Cleaning and Organizing
  • Clinical and Operational Judgement
  • Medication Administration
  • Examination Preparation
  • Cleaning and Sanitizing
  • Supply Management
12/2021 to Current Medical Assistant University Of Michigan | Ann Arbor, MI,
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Organized charts, documents and supplies to maintain team productivity.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Scheduled appointments for patients via phone and in person.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Documented notes during patient visits.
  • Incorporated outside records into charts and EHR.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
12/2021 to Current Medical Scribe Unitedhealth Group Inc. | Albany, OR,
  • Translated medical jargon and short-hand data into correct terminology.
  • Informed doctor of urgent patient needs per nursing progress notes.
  • Evaluated charts, documents and orders and made timely corrections.
  • Documented and initiated tests, scan and other orders.
  • Used [Type] medical record software every day and developed advanced skills.
  • Transferred transcribed materials into electronic health records system.
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.
  • Produced medical reports, correspondence and administrative material.
  • Reviewed account information to confirm patient and insurance information is accurate and complete.
  • Answered inquiries concerning progress of medical cases within limits of confidentiality laws.
  • Determined correct ICD-10 and CPT codes for use in medical record.
  • Translated medical jargon and abbreviations into expanded forms to promote accuracy of patient and health care facility records.
  • Checked in patients to collect contact, medical and insurance information.
  • Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
  • Reviewed medical records for accuracy and completion as required by insurance companies.
  • Took dictation using shorthand, stenotype machine or headsets and transcribing machines.
  • Transcribed dictation for variety of medical reports.
  • Received and screened telephone calls and visitors.
  • Reviewed patient records to code and abstract information on medical diagnosis and procedures.
  • Monitored duration of basic lab results and screening procedures.
  • Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature.
  • Set up and maintained medical files and databases.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Distinguished between homonyms and recognized inconsistencies and mistakes in medical terms.
  • Reviewed diagnostic and procedural terminology for accuracy.
  • Prepared and sent patient documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
  • Reviewed and edited transcribed reports or dictated material for spelling, grammar and proper medical terminology.
  • Performed data entry and data retrieval services for inclusion in medical records and transmission to physicians.
  • Edited drafts originating from speech recognition software to eliminate errors and improve flow.
  • Made corrections when needed to grammar, spelling and syntax.
  • Identified mistakes in reports and checked with doctors to obtain correct information.
  • Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
  • Followed clinicians throughout shift in high-volume, busy environments.
  • Returned dictated reports for physician's review, signature and corrections and inclusion in patients' medical records.
12/2021 to Current Medical Receptionist Crozer-Keystone Health System | Media, PA,
  • Processed patient payments and scanned identification and insurance cards.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Informed patients of financial responsibilities prior to rendering services.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Straightened up waiting room to maintain neat and organized space.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
  • Maintained patient accounts by obtaining, recording and updating personal and financial information.
  • Checked patients in and out for appointments and collected co-payments.
  • Protected patients by observing strict HIPAA guidelines.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Gathered, transcribed and typed medical information into charts.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Compiled physical and digital documents, charts and reports.
  • Trained new staff on office procedures, insurance processes and medical terminology.
  • Entered insurance, demographics and health history into patient database.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.
Education and Training
Expected in 05/2021 to to High School Diploma | Bradshaw Mountain High School, Prescott Valley, AZ GPA:
Expected in to to | Nursing Yavapai College, Prescott, AZ GPA:

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Resume Overview

School Attended

  • Bradshaw Mountain High School
  • Yavapai College

Job Titles Held:

  • Medical Assistant
  • Medical Scribe
  • Medical Receptionist


  • High School Diploma

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