medical assistant resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

  • Charting Expertise
  • Grooming and Bathing Assistance
  • Professional Bedside Manner
  • Patient Toileting
  • Inventory and Supply Management
  • Wound Care and Irrigation
  • Advanced Anatomy Knowledge
  • Venipuncture and Phlebotomy
  • Understands Medical Procedures
  • Medical Billing
  • HIPAA Compliance
  • Documentation Procedures Expert
  • ICD 9 ICD 10 Coding
  • Check-In and Check-Out Procedures
  • Multitasking and Prioritization
  • Pharmacy Relations
  • Critical Thinking
  • Dictation and Transcription
  • Routine Laboratory Testing
  • Multi-line Telephone System Operation
  • Appointment Scheduling
  • Clinical and Operational Judgement
  • Completing Insurance Forms
  • Medication Administration
  • Supply Management
  • Operating EKG Equipment
  • Wound Care
  • Procedure Assistance
  • Time Management
  • Examination Preparation
  • Updating Medical Records
  • X-Ray Processing
  • Coordinating Drug Refills
  • Blood and Tissue Collection
  • Diagnostic Testing
Medical Assistant, 04/2022 to 08/2022
Lawrence General HospitalLawrence, MA,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
Caregiver, 01/2006 to 11/2020
St. Luke's Of Kansas CityLees Summit, MO,
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Assisted with meal planning to meet nutritional plans.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Followed safe lifting and transferring techniques to transport residents.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Assisted patients with daily personal hygiene.
  • Assisted patients with bathing, dressing, daily hygiene care and grooming.
  • Supervised medication administration, personal hygiene and other activities of daily living.
Phlebotomist, 06/2017 to 11/2019
Rush-Copley Medical CenterAurora, IL,
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Verified collection orders and communicated discrepancies to nurses.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Upheld donor confidentiality throughout intake and collection process.
  • Observed patient for unsual reactions or events to take appropriate action under established guidelines.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Prepared and packaged specimens for courier transport.
  • Processed client payments and collected appropriate billing information.
SERVER, 10/2005 to 07/2008
Providence Health & ServicesAnchorage, AK,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Trained new employees on restaurant procedures and plating techniques.
  • Stocked server areas with supplies before, during and after shifts.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Implemented sanitary food handling, holding and service protocols.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
Education and Training
Associate of Science: Medical Assisting, Expected in 05/2017 to Southern Technical College - Orlando, FL

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Resume Overview

School Attended

  • Southern Technical College

Job Titles Held:

  • Medical Assistant
  • Caregiver
  • Phlebotomist


  • Associate of Science

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