Medical Assistant Resume Example
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MEDICAL ASSISTANT
Summary
Dedicated and empathetic medical assistant offering 18 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Skills
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Experience
Refresh Mental Health | Mchenry , ILMedical Assistant01/2019 - 06/2020
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
- Educated patients about medications, procedures and physician's instructions.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Answered appointment calls to streamline office operations.
- Acted as liaison between physician and patient, answering questions and delivering test results.
- Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Prepared, reviewed and submitted patient statements to determine factual accuracy.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Mclaren Health Care | MI, StateEndoscopy Technician01/2012 - 12/2018
- Assisted with transportation of scopes for repair and maintenance.
- Run diagnostic tests and biologic quality assurance tests on endoscopic machines.
- Prepared collected specimens for cytological, microbiological and pathological analysis.
- Provide assistance to physicians in performing double balloon enteroscopy, endoscopic ultrasounds, endoscopic retrograde cholangiopancreatography (ERCP), esophageal dilations, foreign body removals, and other endoscopic procedures.
- Followed nurses' instructions and physicians' orders when administering oral and injected medications.
- Measured vital statistics and applied monitoring equipment to prepare patients for procedures.
- Supported three physicians and nursing staff during procedures.
- Set-up and tore down procedure rooms in preparation for upcoming operations.
- Adhered to operating and safety procedures during cleaning, disinfecting and sterilizing endoscopes.
- Prepared equipment, educational materials, and pharmaceutical supplies to expedite patient discharge processes.
- Obtained informed consents and recorded drug allergies before administering pre-procedure medications.
- Review procedure requirements to select and set up appropriate equipment and supplies.
- Ordered supplies efficiently to maintain stock within desired levels and meet expected patient loads.
- Use aseptic techniques to sterilize endoscopes, forceps, snares and other endoscopic tools and equipment.
- Transported and helped patients prior to and following procedures.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Refresh Mental Health | Milford , MIMedical Assistant01/2008 - 01/2012
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Prepared, reviewed and submitted patient statements to determine factual accuracy.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
- Educated patients about medications, procedures and physician's instructions.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Answered appointment calls to streamline office operations.
- Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
- Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Processed and produced ER, OR and portable x-ray information to assist diagnosis.
- Selected equipment for use in ultrasound setup according to specifications of examination.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Followed all principles of asepsis and infection control to meet patient safety guidelines.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Maintained clean and organized work area with adequate supplies and reagents.
- Assisted with technical treatments and entered information within patient records and charts.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Organized charts, documents and supplies to maintain team efficiency.
- Sterilized medical instruments to streamline procedural use.
- Prepared, stained, cover slipped and catalogued cytology specimens.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Requested scripts from doctors and verified insurance and coding.
Education and Training
Hunter Business School | City, StateCertified Medical Assistant Program01/2000
Valley Stream Central High School | City, StateGED Diploma06/1998
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Resume Overview
School Attended
- Hunter Business School
- Valley Stream Central High School
Job Titles Held:
- Medical Assistant
- Endoscopy Technician
Degrees
- Certified Medical Assistant Program
GED Diploma
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