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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

To whom it may concern,

I’m writing to express my interest in joining your organization. I am currently seeking a part time or per diem position while I pursue my BSN. As an experienced RMA, I have worked with a handful of exceptional healthcare providers within our region. I have ably held myself to uncompromisingly high standards of care for my patients with professionalism and compassion. Recognized as an invaluable asset in both high volume family practices as well as highly scrutinized specialty settings.

Lastly, in addition to my RMA, I am a Rutgers nursing student. I have operated under direction of licensed nursing professionals and pursued opportunities for learning new skills. I wish to continue practicing as an RMA for as long as you will have me while I pursue my BSN. I hope to put my skills and compassion to work with you soon and look forward to hearing from you at your convenience.

Sincerely,

Jessica Claire

Skills
  • Fluent in Spanish
  • Communicating with patient families
  • Exceptional bedside manners and compassionate
  • Analytical decision-making skill
  • Superb organizational and time management skills
  • Self-starter and results oriented
  • Calm and level-headed under duress
  • Team management and supervision
  • Quick problem solver
  • Exceptional interpersonal, training, and medical technology skills
  • Charting expertise in Epic
  • Thorough understanding of terminology
  • Certified in Basic Life Support (BLS)
  • Reliable transportation
Experience
10/2019 to Current Medical Assistant Valor Healthcare | Kittanning, PA,
  • Assigned since March to the COVID testing site at the cherry hill hospital.
  • Rotated Additional shifts at the COVID vaccine site in Vorhees, NJ registering patients, checking in and checking out, and setting up second appointment
  • Administered rapid tests such as COVID and Strep to help clinical staff assess conditions.
  • Delegate work duties to a team of 5-8 rotating weekend employees.
  • Handling increasing patient volume of over 200 patients while staying calm under pressure.
  • Supervise and train staff on adhering to proper specimen preparation, collection, and handling standards of COVID tests to guarantee quality and accurate laboratory results.
  • How to properly put in, transcribe, collect, and print COVID orders in epic.
  • Chart prepping the day before scanning and transcribing orders to reduce time spent gathering information from the patient and putting it in a new order.
  • Collaborated with hospital, laboratory, and management team members to streamline patient care.
  • Entrusted with most complex customer service issues due to the exceptional ability to resolve problems and promptly satisfy customers.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Proficient in obtaining patient medical history, vital signs (i.e.,temperature, blood pressure, pulse, height, weight) promptly recording data in EHR and communicating patients concerns with physicians.
  • Administration of injectable medication and immunizations by applying proper techniques.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Scheduled appointments for patients via phone and in person.
05/2015 to 12/2018 Medical Assistant Valor Healthcare | Mcminnville, TN,

Dr. Parveen Verma, DO

Dr. Anthony Chianese, DO
Dr. Ajoa Amankwaah, DO

  • Primary Medical Assistant to system-wide head of Lourdes Endocrinology.
  • Rooming patients, obtaining history, taking vitals, various testing, insurance calls, callbacks, and assisting in various procedures such as fine needle aspirations.
  • After relocation of practice to Cherry Hill, performed similar duties for recently acquired family practice in Cinnaminson with Dr. Chianese and Dr. Amankwaah.
  • Selected within weeks of hire to work with head or Lourdes Endocrinology.
  • Continuously served as interim office manager as needed (during any and all office manager absences).
  • Additional duties include scheduling, ordering, and orderly supervision of shift changes.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
11/2013 to 05/2015 Medical Assistant Vanguard Medical Group | Verona, NJ,

Dedicated Medical Assistant

Leslie Pryor, ANP-C

  • Daily activities include patient intake, obtaining patient history and vitals, running various ancillary tests, patient education, injections and immunizations, performing authorized refills and callbacks via physician instruction, and review and oversight of physician recommendations to partners (labs, pharmacies, other facilities).
  • Recognized for commitment to patients and exceptional work ethic as a team player.
  • Demonstrating efficiency in charting patient medical history.
  • Only RMA on staff asked to work both locations of family practice (Marlton and Tabernacle).
    Ability to do prior authorizations on medication and pre-certify radiology imaging.
  • - Only RMA between either office staff (pool of 15) to be requested as the dedicated RMA for a physician.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
11/2013 to 05/2015 Medical Assistant Vanguard Medical Group | Randolph, NJ,

Pool Medical Assistant
Jay Patel MD, Hetal Shah MD,

Parag Patel MD, Stephanie Phillips PA

  • Overflow duties not limited to ordinary job function (above) including prior authorizations and pre-certification for other physicians, billing, scheduling, and general patient flow.
  • Recognized upon anniversary for exceptional completion of duties above and beyond my peers.
  • Relied on as both a dedicated RMA and to assist physicians due to comfort level and efficiency.
  • Routinely requested by physicians for compassionate bedside manner in drawing blood and working with nervous patients.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Education and Training
Expected in 10/2013 Registered Medical Assistant | Medical Assistant Lincoln Technical Institute , Moorestown, NJ, GPA:
Expected in 07/2019 Associate Degree in Pre-Nursing | Pre-Nursing Camden County College, Blackwood, NJ GPA:
Expected in 05/2022 Bachelor of Science | Nursing Rutgers, The State University Of New Jersey, New Brunswick, NJ GPA:
Certifications

American Medical Technologist Certified Registered Medical Assistant

CPR Certified

Presently Pursuing RN-BSN

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School Attended

  • Lincoln Technical Institute
  • Camden County College
  • Rutgers, The State University Of New Jersey

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Medical Assistant
  • Medical Assistant

Degrees

  • Registered Medical Assistant
  • Associate Degree in Pre-Nursing
  • Bachelor of Science

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