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Medical Assistant Resume Example

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MEDICAL ASSISTANT
Summary

Bilingual English/Spanish Medical Assistant seeking employment towards a challenging position in the healthcare environment in which I may utilize my front and back office skills. Dedicated and empathetic Medical Assistant offering 14 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills
  • Customer service
  • Fax
  • Insurance
  • Money Batch
  • PR 2
  • Psychology Assistant
  • Answering Phones
  • Vision
  • Wound care
  • Charting expertise
  • Documentation procedures expert
  • Medical billing
  • HIPAA compliance
  • Vital sign monitors
  • Data entry
  • Scheduling appointments
  • Preparing patients for exams
  • Reconciling co-payments
  • Insurance form processing
  • Stocking supplies
  • Workers' compensation claims
  • Front desk operations
Experience
Galloni Enterprises Medical Group | Los Angeles, CAMedical Assistant09/2018 - 02/2020
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Scheduled appointments for patients via phone and in person.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Batch-scanned and indexed patient charts.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Escorted patients to examination rooms and documented medical histories.
  • Registered new patients and created files with detailed personal and medical information.
  • Processed medical record requests for insurance companies and medical providers.
  • Managed laboratory tests and x-rays.
  • Prepared medical charts, scanned documents and organized patient information.
  • Applied HIPAA regulations to maintain patient confidentiality and protect health information.
  • Updated patient medical records.
  • Greeted patients and visitors with welcoming, warm demeanor to create comfortable environment.
  • Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Collected forms, copied insurance cards and ID to coordinate patient information for billing and insurance processing.
G&C Industrial | Fullerton, CaReceptionist11/2012 - 01/2017
  • Workers Comp/Filling/ Billing/ Work Status/EDD forms/ Answering Phones/appointment scheduling.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Sorted incoming mail and directed to correct personnel each day.
  • Processed payments and updated accounts to reflect balance changes.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Scheduled and confirmed appointments.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Managed more than 100 incoming calls per day.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Healthcare Partners Medical Center | Los Angeles, CaMedical Reception / Medical Assistant03/2008 - 11/2009
  • Register patients in IDX/assign pt MRN/collect co-payments/ verify Insurance/Workers Comp/City of Los Angeles Inmates/ answer phones/Transfer Calls Professional /Fax pt visits for workers comp/PR 2/Touchworks/Encounter forms/greeting Patients/great customer service/putting pt into rooms/vitals/ venipuntures/injections/Vision Test/Batch Money take to safe/ Stock Medical Supplies.
Metropolitan Medical Center | Los Angeles, CaMedical Assistant / Therapy Aid / Acupuncture Aid09/2007 - 10/2008
  • Hot/cold Packs/Therapy Shocks/Massage/Psychology assistant/ Scheduling appointments/Injections/Rooming pts/Asst.
  • With Acupuncture/Answering phones/great customer services.
Education and Training
United Education Institute | Huntington Park, CaDiploma in Medical Assistant2006
Pueblo High School | Los Angeles, CaHigh School Diploma2004
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Resume Overview

Companies Worked For:

  • Galloni Enterprises Medical Group
  • G&C Industrial
  • Healthcare Partners Medical Center
  • Metropolitan Medical Center

School Attended

  • United Education Institute
  • Pueblo High School

Job Titles Held:

  • Medical Assistant
  • Receptionist
  • Medical Reception / Medical Assistant
  • Medical Assistant / Therapy Aid / Acupuncture Aid

Degrees

  • Diploma in Medical Assistant
    High School Diploma

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