LiveCareer-Resume

medical assistant resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Skills
  • Insurance claims
  • EMR / EHR
  • Medical office administration
  • Simple Dressings
  • Monitoring Patient Progress
  • Inventory and Supply Management
  • Infection Control and Aseptic Procedures
  • Diagnostic Equipment Expertise
  • Completing Insurance Forms
  • Chronic Disease Management
  • Medical Billing and Coding
  • Companionship and Emotional Support
  • Indirect Patient Care
  • Therapeutic procedures
  • Prioritizing stat orders
  • Efficient and reliable team player
  • Patient oral care
  • Patient Scheduling
  • Case management
  • Electronic health records
  • Knowledge of EKG rhythm interpretation
  • CPR
  • Patient-focused care
  • Compassionate
  • Patient Assessments
  • Direct Patient Care
  • Payment collection
Education
Ohio Christian University Circleville, OH Expected in Bachelor of Science : Criminal Justice - GPA :
Andon Medical School Modesto , Expected in 12/2003 Medical Assistant : Medical Assitant - GPA :
Fred C. Beyer High School Modesto, CA Expected in 06/2002 High School Diploma : - GPA :
Work History
Baptist Health - Medical Assistant
North Little Rock, AR, 10/2020 - Current
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Used EPIC to schedule appointments for doctor visits and procedures.
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
  • Documented patient information in EMR and prepared paperwork for medical staff.
Aids Healthcare Foundation - Authorization Coordinator
Fort Lauderdale, FL, 09/2018 - 10/2020
  • Reviewed documentation for accuracy and assessment of necessity.
  • Submitted for prior authorization with required documentation to appropriate funding source.
  • Reviewed authorizations from payer to determine approved or denied items.
  • Calculated estimated copay based on current insurance benefits.
  • Maintained consistent follow-up on status of prior authorization requests.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues.
  • Completed billing and coding duties to handle submitted claims.
  • Organized patient files and streamlined operations to improve efficiency.
  • Established relationships with Medicare, Medicaid and private insurance providers to resolve billing issues effectively.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Supported office staff and operational requirements with administrative tasks.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Helped patients complete necessary medical forms and documentation.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Completed and filed financial documentation for accounting purposes.
  • Contributed to and helped lead employee staff meetings, reporting trends in procedures, advising leadership on resources needed and preparing information to be disseminated.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Filed and retrieved patient records for provider.
Vanguard Medical Group - Medical Receptionist
Glen Ridge, NJ, 04/2017 - 08/2018
  • Checked patient insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Supported office staff and operational requirements with administrative tasks.
  • Helped patients complete necessary medical forms and documentation.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Completed and filed financial documentation for accounting purposes.
  • Completed clerical duties and tasks for clinic administration.
  • Completed patient referrals to other medical specialists.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Maintained current and accurate medical records for patients.
  • Enhanced office productivity by handling high volume of callers per day.
Aledade - Patient Coordinator
Ruston, LA, 04/2011 - 04/2017
  • Managed hospital admissions and patient flows while organizing patient care.
  • Provided complete patient assessments and communicated with patients to understand medical histories.
  • Reviewed each step of patient care and made proactive adjustments to avert issues.
  • Established rapport and relationships with patients and external partners to cross-train and support medical staff.
  • Collected time of service payments and issued receipts.
  • Communicated with primary care offices and insurance companies to obtain authorization.
  • Collected patient co-pay and issued receipt to confirm payment.
  • Called patient to confirm appointment and prepared paperwork prior to visit to expedite check-in process.
  • Contacted insurance company to verify patient coverage before visit.
  • Respected patients by recognizing rights and maintaining confidentiality.
  • Verified patient availability during appointment scheduling process to reduce reschedules and cancellations.
  • Sent medical and surgical questionnaire forms to patients to obtain missing information.
  • Scheduled appointments to enter appointment date and time into computerized scheduler.
  • Verified patient's insurance eligibility and benefits coverage.
  • Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Checked patient insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Supported office staff and operational requirements with administrative tasks.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Helped patients complete necessary medical forms and documentation.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Completed and filed financial documentation for accounting purposes.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Completed patient referrals to other medical specialists.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Expertly managed planning, scheduling and coordination of outpatient procedures.
  • Verified insurance coverage and obtained pre-authorizations.
  • Checked patients in and out and collected payments.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Received and routed laboratory results to correct clinical staff members.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.

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Resume Overview

School Attended

  • Ohio Christian University
  • Andon Medical School
  • Fred C. Beyer High School

Job Titles Held:

  • Medical Assistant
  • Authorization Coordinator
  • Medical Receptionist
  • Patient Coordinator

Degrees

  • Bachelor of Science
  • Medical Assistant
  • High School Diploma

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