LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Knowledgeable medical office professional with exceptional background over 6+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Skills
  • Charting expertise
  • Understands medical procedures
  • HIPAA compliance
  • Able to lift.
  • Wound care and irrigation
  • Professional bedside manner
  • Using a scale
  • Human anatomy and physiology
  • Patient-handling equipment
  • General housekeeping ability
  • Medical terminology
  • Vital sign monitors
  • Certified in Basic Life Support (BLS)
  • Reliable transportation
  • Bilingual in Spanish.
  • Restocking lab supplies
  • Customer Service
  • Patient scheduling
  • Stocking supplies
  • Data entry
  • Calm and level-headed under duress
  • Communicating with patient families
Education and Training
College America Denver, CO, Expected in 2013 ā€“ ā€“ GED : - GPA :
Concorde Career College - Aurora Aurora, CO Expected in 07/2014 ā€“ ā€“ MA Program : - GPA :
Experience
Behavior Health Network - Medical Assistant
Easthampton, MA, 01/2020 - Current
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Positioned patients for optimal comfort prior to procedures.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Communicated with patients by phone and via written correspondence.
  • Answered appointment calls to streamline office operations.
  • Scheduled appointments for patients via phone and in person.
Motel 6/Studio 6 - Lead Housekeeper
Duluth, MN, 07/2013 - 12/2020
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Organized supplies for efficient use based on expected customer needs.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Coached new hires by demonstrating approved cleaning procedures.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Swept and damp-mopped private stairways and hallways.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Behavior Health Network - Medical Assistant
Ludlow, MA, 11/2014 - 01/2020
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Explained daily processes and procedures to new hires, promoting better understanding of job tasks.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Motel 6/Studio 6 - Lead Housekeeper
Eureka, CA, 08/2006 - 08/2013
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Responded to guest requests for linens and items quickly, which increased patron satisfaction rates by 100% on company scorecards.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Organized supplies for efficient use based on expected customer needs.
  • Coached new housekeepers and servers by demonstrating approved cleaning procedures.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Swept and damp-mopped private stairways and hallways.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Checked rooms per day to verify vacancies post-checkout.

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Resume Overview

School Attended

  • College America
  • Concorde Career College - Aurora

Job Titles Held:

  • Medical Assistant
  • Lead Housekeeper
  • Medical Assistant
  • Lead Housekeeper

Degrees

  • GED
  • MA Program

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