medical assistant resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

  • Customer Service
  • Diagnostic procedures
  • Sterile technique
  • Using a scale
  • Restocking lab supplies
  • Respiratory equipment training
  • EKG set up and monitoring
  • General housekeeping ability
  • IV discontinuation
  • Quick problem solver
  • Vital sign monitors
  • Pulmonary function tests (PFTs)
  • Understands mobility assistance needs
  • Medical terminology
  • Foley catheters
  • Certified in Basic Life Support (BLS)
  • Medical terminology knowledge
  • Patient feeding
  • Patient toileting
  • HIPAA compliance
  • Documentation procedures expert
  • Understands medical procedures
  • Grooming and bathing assistance
  • Advanced anatomy knowledge
  • Catheter change and preparation
  • Venipuncture and phlebotomy
Medical Assistant, 01/2022 - Current
Behavior Health Network Westfield, MA,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
Sr.PCA, 09/2020 - Current
Pih Health Aliso Viejo, CA,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
  • Cultivated strong value-added relationships with patients by delivering medical expertise.
  • Assisted nurses with cleaning G-tube, J-tube and regular catheter insertion.
  • Cultivated relationships with residents to support happiness and emotional well-being.
  • Used sterile techniques to prepare patients for procedures.
  • Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
  • Provided support with bathing, toileting, grooming, and washing.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
Certified Nursing Assistant, 11/2014 - 09/2020
The Broadmoor At Creekside Park City, STATE,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Documented activities and recorded information in EMR system.
  • Used mobility devices to transport patients.
  • Collected and documented vital signs to track current patient conditions.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Education and Training
Certified Medical Assistant: Healthcare, Expected in 06/2009
Everest Institute - Houston, TX,
Status -
Certified Nursing Assistant: Healthcare, Expected in 11/2011
Blinn College - Brenham, TX
Status -
: Healthcare, Expected in 06/2014
Springville Academy - Houston,TX,
Status -

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Resume Overview

School Attended

  • Everest Institute
  • Blinn College
  • Springville Academy

Job Titles Held:

  • Medical Assistant
  • Sr.PCA
  • Certified Nursing Assistant


  • Certified Medical Assistant
  • Certified Nursing Assistant

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