Medical Assistant Resume Example Coastal Pediatric Associates

MEDICAL ASSISTANT

Summary

Dedicated and empathetic Health Adminstrative offering 18 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Empathic, effective and motivated Health Administrative able to combine clinical experience with compassion to meet challenges facing today's healthcare organizations. Looking to join medical team dedicated upholding highest standards of patient care.

Well-trained Medical Assistant with proven expertise in organizing efficient medical office environments and assisting with diagnostic efforts for patients. Collect specimens, conduct basic assessments and monitor vitals to help physicians diagnose and treat various ailments. Expert with EHR system and skilled at learning new processes to meet unique office requirements.

Skills

Able to lift [Number] pounds
Professional bedside manner
Advanced anatomy knowledge

Patient feeding
Venipuncture and phlebotomy

Experience

Medical Assistant
Mount Pleasant , SCCoastal Pediatric Associates/Feb 2003 to Current

Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Administered rapid tests such UA and Procedure to help clinical staff assess conditions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Recorded vital signs and medical history for [Number] patients each [Timeframe].
Organized charts, documents and supplies to maintain team efficiency.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Used [Type] software to process patient payments and update accounts.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Assessed, documented and monitored vital signs for more than [Number] patients per day.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Performed routine tests such as urine dip stick, vision and hearing tests.
Monitored patient hemodynamic status during procedures using electrocardiograms.
Communicated with patients by phone and via written correspondence.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Contacted pharmacies to submit and refill patients' prescriptions.
Scheduled appointments for patients via phone and in person.
Completed clinical documentation in accordance with agency guidelines.
Evaluated and reported current equipment inventory to appropriate sources.
Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Sterilized medical instruments as needed.
Followed all principles of asepsis and infection control.
Assisted patients in preparation for examinations, assessing and recording vital signs.
Coordinated and executed proper medical waste disposal.
Participated in maintenance of safe conditions within facility and other related areas, including performing [Task] and [Task].
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Assisted cardiologists in special and complex cardiovascular procedures.
Contributed to efficient office operations by triaging patients by severity of medical complaint.
Requested scripts from doctors and verified insurance and coding.
Produced ER, OR and portable x-rays.
Sterilized medical equipment after each procedure.
Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
Prepared, stained, cover slipped and catalogued cytology specimens.
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
Answered appointment calls.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Recorded patient histories and filed supporting clinical data and diagnosis.
Completed clinical procedures and gathered patient data for interpretation by physician.
Identified operational improvements to drive efficiency and quality of care.
Prepared patients for examinations, taking vital signs and updating medical histories.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Completed preventative maintenance, inspections and electrical safety testing.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Reviewed treatment sheets for completeness and accuracy.
Prepared equipment and positioned patients for cardiac catheterization and other invasive procedures.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
Carefully prepared, reviewed and submitted patient statements.
Monitored patient stability by checking vital signs and weight.
Prepared prescription refill requests on behalf of physician to prevent lags.
Assisted with technical treatments and entered information in patient records and charts.
Tested and repaired dialysis and medical testing equipment.
Troubleshot malfunctioning equipment and test systems.
Maintained clean and organized work area with adequate supplies and reagents.
Helped residents achieve [Type] program goals and increase independence.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Educated patients about medications, procedures and physician's instructions.
Reduced patient wait time by [Number]%.
Acted as liaison between physician and patient, answering questions and delivering test results.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Measured patient peak flows.
Maintained and calibrated lab instruments and equipment.
Supervised both clinical and administrative duties in medical office setting, including [Task], [Task] and [Task].
Discontinued dialysis treatment according to established procedure
Improved patient care and daily task efficiency resulting in smoother operations.
Assisted [Job title] in providing care to infants, children and adolescents.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Positioned patients for optimal comfort before procedures.
Collected forms, copied insurance cards and [Action] to coordinate patient information for billing and insurance processing.
Completed and submitted clinical documentation in accordance with agency guidelines.
Worked in collaboration with radiologists, sonographers and other healthcare team members.
Interviewed patients to verify information, record medical history and confirm purpose of visit.

Medical Assistant
Summerville , SCCoastal Pediatric Associates/Jan 2014 to Mar 2017

Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Administered rapid tests such as [Type] and [Type] to help clinical staff assess conditions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Recorded vital signs and medical history for [Number] patients each [Timeframe].
Organized charts, documents and supplies to maintain team efficiency.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Completed and submitted clinical documentation in accordance with agency guidelines.

Cashier
Bridgeton , MOFloor And Decor/Jun 1996 to Feb 2003

Read weekly sales inserts and monitored price changes.
Processed returned items in accordance with store policy.
Provided assistance with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answering questions and offering advice.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Learned roles of other departments to provide coverage and keep store operational.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Assisted customers with account updates, new service additions and promotional offers.
Compiled and updated client data to track payments trends and support accurate accounting.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Properly verified customer identification for alcohol or tobacco purchases.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Welcomed customers, offering assistance to help find necessary store items.
Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
Trained new team members in cash register operation, stock procedures and customer service.
Worked closely with front-end staff to assist customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Increased sales [Number]% by suggesting specific purchases to customers and [Action].
Drove sales and add-on purchases by promoting specific item options to customers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Processed customer payments quickly and returned exact change and receipts.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.

Education and Training

High School DiplomaWilkinson County High School1996City, State

Associate of Applied Science: Medical AssistingCentral Georgia Technical College2014City, State

Medical AssistantCentral Georgia Technical College2002City, State

75 hours completed

Bachelor of Science: Health StudiesWalden University2020City, State

Resume Overview

School Attended

Wilkinson County High School
Central Georgia Technical College
Walden University

Job Titles Held:

Medical Assistant
Cashier

Degrees

High School Diploma
Associate of Applied Science : Medical Assisting
Medical Assistant
Bachelor of Science : Health Studies

Medical Assistant Resume Example

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