Medical Assistant resume example

• Welcomed patients to front desk and engaged in friendly conversations while conducting check-in process.
• Lead patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.
• Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
• Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
• Performed routine tests such as urine dip stick, vision and hearing tests.
• Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
• Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
• Organized charts, documents and supplies to maintain team efficiency.
• Communicated with patients by phone and via written correspondence.
• Resolved and clarified issues with patient medications and collaborated with local pharmacies.
• Sterilized medical instruments as needed.
• Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
• Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
• Recorded patient histories and filed supporting clinical data and diagnosis.
• Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
• Collected forms, copied insurance cards to coordinate patient information for billing and insurance processing.

Dr. De Tan MD Gastroenterology Sacramento, CA Medical Assistant
• Knowledge of computer system Changes/updates.
• Provide Explanations to patients about upcoming exams, and procedures. Using terminology and phrasing appropriate for patient's age.
• Handled Telephone calls in a friendly, Courteous and sensitive manner.
• Maintain strict patient confidentiality at all times.
• Maintain Exam rooms, consistently clean and stock necessary supplies
• Interact in a collaborative way with physicians, And staff of own clinic.