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Medical Assistant Resume Example

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MEDICAL ASSISTANT
Summary

Knowledgeable medical office professional with strong background in general medicine environments, advanced medical assisting skills and Medical Assistant Certification. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Skills
  • [Type] coding
  • Advanced anatomy knowledge
  • Inventory and supply management
  • HIPAA compliance
  • Venipuncture and phlebotomy
  • Wound care and irrigation
  • Proper sterilization techniques
  • Professional bedside manner
  • Understands medical procedures
  • Documentation procedures expert
  • Charting expertise
  • Lab equipment setup
  • EKG set up and monitoring
  • General housekeeping ability
  • Restocking lab supplies
  • Vital sign monitors
  • Phlebotomy
  • Medical terminology knowledge
  • Calm and level-headed under duress
  • Preparing bulk medications
  • Verifying orders
  • Proper labeling procedures
  • Stocking shelves
  • Drug inventory control
  • Aseptic techniques
  • Ordering and stocking medications
  • Point of sale systems proficiency
  • Supporting pharmacy operations
  • Workflow Optimization
  • Quality assurance and control
  • FDA compliance
  • Insurance billing
  • Labeling prescriptions
  • Problem-solving skills
  • Time management
  • Resolving customer issues
  • Problem resolution
  • Customer service
Experience
02/2017 to 01/2020
Medical AssistantCompany Name － City, State
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Recorded vital signs and medical history for patients each day.
  • Used computer software to process patient payments and update accounts.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Completed basic physical assessments of patients to provide optimal care.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Requested scripts from doctors and verified insurance and coding.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Maintained and calibrated lab instruments and equipment.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Communicated with medical transcriptionists regarding patient medical records.
  • Sterilized medical instruments as needed.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Followed all principles of asepsis and infection control.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Completed clinical documentation in accordance with agency guidelines.
03/2018 to 08/2019
Pharmacy TechnicianCompany Name － City, State
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Administered flu immunizations to patients to prevent illness and promote well-being.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
06/2018 to 07/2019
ManagerCompany Name － City, State
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
Education and Training
06/2009
High School DiplomaPennsylvania Leadership Charter School － City
07/2012
Medical AssistingSanford Brown Institute － City
06/2017
Pharmacy TechnicianMartinsburg College － City, State
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Resume Overview

School Attended

  • Pennsylvania Leadership Charter School
  • Sanford Brown Institute
  • Martinsburg College

Job Titles Held:

  • Medical Assistant
  • Pharmacy Technician
  • Manager

Degrees

  • High School Diploma
    Medical Assisting
    Pharmacy Technician

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